I returned my rental on Friday 8-7-20 at 4 pm and I still do not have a confirmation via email or text from my return. No peace of mind that my unit was properly returnedChadwick H.
Moving Truck Rental in Hickory, NC at Big Time Bargains
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hickory, NC 28601
Services dans cet établissement :
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hickory, NC 28601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 2 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service was good. Just make sure they put in all information in the system, so next person knows what going on especially if their not going to be at work the next day. ThanksRarshal T.
The shop itself was amazing. The uhaul representative at this location was over an hour late. He showed up high on something and was twitching and scratching at his face. The truck can was full of trash, had an ashtray taped into the vent, and the gas tank had 10 miles left till empty, not a quarter tank. The representative was very unprofessional and kept trying to make us pay even though it was paid through online check in. Again, it was not the location, but this particular agent of uhaul. I'm very disappointed for how our pickup took place the store worker had to call the uhaul agent multiple times with no answer before he finally showed up.Kebra C.
This location was not at all ready for my scheduled pick up time. No clue I was coming.Logan D.
Better signage as to where the office isMichael W.
Map showed to go a block past, then around the block; Hickory has a goodly number of one-way streets. I got a big break in traffic and just turned left off 321, then left into the parking lot, street was two-way.Gail W.
They where a little slow but otherwise fineCONNIE P.
I reserved a 15' truck at the Granite Falls NC location and when I got there, I was informed that my truck was not there. That in fact my order had been passed around to diff locations and she did not know where my truck was. After she was on the phone with diff people, found out the truck was at Big Bargins on 321. After wasting 45 mins of my time at the Granite location with this woman who was absolutely clueless, I then was at Big Bargins for an hour. Now these men were really trying to help but they did not know procedure. I had to ask regarding a discount for my wasted time and I spoke to another man on the phone and he gave me $30 discount. I would rather have had my truck at Granite as requested and not wasted so much of my time. Nobody called from the Granite or the Hickory branch to inform me of the change to begin with. The woman at the Granite location had informed me when I had reserved the truck that for $10 I could receive a utility dolley and 6 blankets. Well when I got there she told me that she had been wrong and she did not bother to call me about that either ahead of time. Neither location knew anything about Uhaul procedure. This was very aggravating. Also, the truck was dirty inside the cab and in the back. Very very poor experience!Anita A.
At 4PM on December 27th there was nobody at this location even though the website said open till 5PM. Nobody answered the phone and the place was empty. We were not able to formerly turn in the truck. We dropped the key in the box and left. I am charge anything further I will dispute the entire charge. No impressed.TONY D.
See aboveLESLIE SEAMAN J.
Unit was reserved for another location. Went to this location and waited 5 minutes before being acknowledged. When I was greeted I was told there was no one there who could process my rental, someone would have to be called in. I explained I completed all information about drivers online. Then I was told " we will have to call Sal". I spoke to "Sal" who had to wait for his computer to log on. By now I had been there for 30 minutes. Sal emailed me a contract which was not signed by anyone, I was told I was all set. I will not rent from this location again.CHERYL W.
The service was the worst I have ever had! The woman the rented us the truck was the most offensive person I have ever done business withPaul C.
Nothing !!! Jack was the best!!!!!Kathryn H.
Owner provided excellent service--went out of his way to help us.MARGARET B.