1. Truck cabin was dirty; windows filthy. 2. It took over an hour and a half to get the truck because their records were bad and they were charging me a higher price than quoted. 3. I did not get a confirmation 48 hours prior to picking up the truck as promised 4. I didn’t get a contract or ANY information on the rental until AFTER I left.
david torres
McCullough Tire Company
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Higginsville, MO 64037
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Customer service was great, easy to get uhaul and very quick process
Ariel BrownYour location worked out perfect for us and the rental of the truck was so simple. Thank you very much.
William FryNo dolly! Mobile pickup is set up horribly. When we called to let you know we didn't have a dolly Uhaul you asked me to drive 45 mins away in the U-Haul to got one. My entire moved was done just by picking everything up very disappointed.
Olivia MaplesTruck was not clean. Inside or Outside. Tar or something black and sticky all over the passenger seat. Air conditioning didn't work properly. No air came out of the vents no matter what setting you had it on. I was asked if I would bring the truck back early/after hours the day before so she could re-rent it because she wanted to go to the lake. Which wasn't a big deal. So I did. When I mentioned the condition of the truck upon return, she did nothing about it nor contacted me back. As she said she would try to get me a discount. I like to support small businesses that's why I chose this location. But I'll think again if I need a U-Haul in that area again.
Chad Biffle