The attendant was a complete ass hole, there was no key drop off, the attendant (Brad) left his number on the door to the drop off location. I called his number he answered very ignorantly (â€œwhat do you wantâ€... (while chowing down on a bag of chips And belching it sounded like)) I asked where he would like the key dropped off said I would meet him the following day or drop it off where ever he needed. He said no because he didn't want any contact with me.... I don't need to touch him to drop off keys! He said to throw the keys in the unlocked back of the truck so I told him I may be held liable If someone opens the truck back and takes off with the truck and I did not feel comfortable with that.. so I told him to email me, telling me that he requested me to do this.... he then told me he didn't have email...... what bullshit is that, anyone with a fucken phone has email. He then proceeded to question me about all the details of the truck and serial number and cleanliness of the truck while chowing down on the chips like his lazy ass even gives a fuck about the truck. He then said put the keys under the driver side seat and leave the door open... (not any different from putting it in the back of the truck)... I said what ever man but I'm going to be telling the U-haul place about this... he said ya what ever and hung up. I placed the keys under the drivers seat and left the door open, I wanted to lock the door but was unsure if I would be charged for a tow truck coming to pop the door open. I hope you take this review serious and crack down on this guy. Other than that I enjoyed the service Thanks, Sean Redlich.
Location de camion de déménagement à High Level, AB chez Rimar Holdings Ltd
Déménagement en provenance/direction de High Level, AB T0H1Z0? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Rimar Holdings Ltd. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Rimar Holdings Ltd
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de High Level, AB.
Location de fourgonnettes et de camionnettes à High Level, AB
Les fourgonnettes et camionnettes de location U-Haul de High Level, AB sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à High Level, AB T0H1Z0. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Nothing big...maintenance of better tires instead of stock tires and new wiper blades otherwise everything good.
Great service. Polite. Quick. efficient. Great experience
Even though our place of residence was in the high level Wildfire area and the town was evacuated we were able to contact the owner of the place where we were to return U-Haul to make arrangements so that we would not get any late penalties
Thanks for everything... we were in quite the jam and the service provided was amazing.
Not having to drive 920 km round trip and wasting a day to pick up the trailer would be nice.
No weekend hours. Terrible for organizing. Otherwise, good experience.
Friendly but not willing to do any work, the trailer I needed, had reserved, and was guaranteed to me was sitting in the yard and they refused to follow through. It was a 250km trip to get to this location to begin with and was a 250km trip back to my residence to load my belongings. Remote Northern Buisnesses seem to think they can be run with out accountability because there are no other options. That is not ethical or appropriate. My children and I were fleeing domestic violence and abuse- we needed the uhaul franchises involved to do as they guarenteed they could and as a result we moved with out most of our belongings and not only have to start over and heal from abuse and trauma but also refurnish our home.
It wa kind of a stressful time and Brad was both super friendly and helpful!
Have a 20' vehicle available for pick-up in Yellowknife, NT instead of High Level, AB. We had to drive 1432 km; spending two extra days of driving along with two nights of accommodation, fuel, and meal expenses. With the only choice of a 26' vehicle instead of a 20' as we had reserved; we were forced to spend extra fuel by driving the longer vehicle. Ensure that the car carrier is in safe operating condition. When we picked up the car carrier, a tire was flat. We were told to â€œcall u-haul assistance if something goes wrongâ€. We asked u-haul in High Level to check the tire pressure and discovered that the tire was not holding any air at all. We were told to drive car carrier to Fountain Tire in High Level to have the tire repaired which caused wasted time and a lengthy travel delay.
Why is it to rent a 5 x 8 cargo trailer from High Level, AB is twice as much than Yellowknife and Hay river NT locations. Yellowknife and Hay River locations don't offer much selection. Not satisfied U-haul customer.
Tried to charge me and extra deposit even though I was using a credit card. Would disappear without a word for several minutes. Got the feeling I was inconveniencing him.
Locations were great and product worked wonderfully. My comments relate more to the process and system for booking a trailer with u-haul. I explained on the 1-800 number I was travelling from Ft Smith NT to Victoria BC and back and needed a trailer for the Victoria back to Ft Smith leg. I would then return the trailer to Hay River the next day a) It was impossible to locate an confirm a trailer on Vancouver Island until 24 hours before pick up. I realize there are coordinating challenges for u-hual on an island but it was not possible for me to start the 3 day trip from the NWT not knowing if there would be a trailer at the other end. This may be a uniquely Vancouver Island issue but after many calls to dealers on the island to try and locate what I needed I was pretty frustrated and still without a solution. b) I ended up booking a trailer in Grande Prairie and asked for a quote. It was given a quote that seemed impossibly low. I asked why so low and it was explained that was "how the system" worked. c) 24 hours before I leave I get an e-mail that there is no trailer in Grande Prairie but there is one in Beaver Lodge. This is not on my route and represents a detour. I recognize that u-haul uses an expanding ring from the point of pick up but knowing my proposed route, as I had informed them when I made my booking, a simple GPS route search would have identified communities along my planned route with u-haul dealers. I called the 1-800 number back and basically had them search communities along my route and picked one up in High Level..No detours required. d) . At the pick up in High Level they explained it was booked for 3 days as a one way. I explained again that I needed it longer and could I pay up front for the days needed. I was informed that for trailers this was how it was done and that I would have to pay for the 3 days and then pay additional charges for every day after that. This seemed silly to me as I had a detailed plan and knew I needed it longer but could not pay up front. e) 3 days into the trip, as i am packing the trailer in BC, I get 2 calls form U-haul asking where the trailer is because its due back. I call the 1-800 number again to explain myself and the operator simply puts the dates into the"system" so I will not receive any more reminders. Apparently this "system" she used is different from the booking system as she could put in my actual dates. The reminders stopped, which made the rest of the trip less stressful. Suggestions - 1) Book for the duration of the planned trip so costs are planned and managed upfront for the customer. If there are additional changes due to unplanned trip changes they can be dealt with at the end. 2) Use both a GPS route planning system and the "closest to" option when booking so that you are responsive to customer's needs and are not redirecting them unnecessarily.. 3) Possibly allow a reservation/holding fee so I could have booked and confirmed a trailer w
The guy where we picked up was helpful and did his best to help fix. The Uhaul company as a whole make promises and arrangements they can't keep and the little guys at pickups and drop-offs get the raw end of the deal most of the time. The guarantees that uhaul gives are garbage. We had to drive an hour more than they told us when we originally reserved because they didn't have them and gave us a smaller van. We had to wait an extra hour for the van and two hours for the car dolly. At least I wasn't double charged this time.
Rental agent never mentioned that I was being charged for damage waiver in the rental contract. At the time of the rental I stated that my truck insurance policy would cover any damage to the trailer and that also the mastercard I used for the rental would also cover it. I was never asked whether I wanted to purchase the damage waiver. I would NOT have purchased it had I been asked if I wanted it. I would not rent from this location again, nor would I recommend it to anyone I know. Glen R. Hancock
Have more U haul sizes available to customers in the future.
Have the right truck that was paid for not one that is two sizes smaller and also have furniture pads available especially when they have also been paid for
Tire had a slow leak had to keep airing up the rear right tire
Had to drive 300 Kms to pick up. Cost me more money than I budgeted for. I will most likely buy an enclosed trailer before I rent again because of the cost. Trailer was banged up. Hours of operation did not suit my needs. Manager was awesome though
worst experience of my life, i had to travel 16 hours to pick up a trailer, i was promise one in yellowknife, after talking to head office , i was promised one from hay river which is a 12 hour drive to get, the gentleman who runs the one in hay river was kind enough to call me before i lift to pick up and informed me that he did not have the equipment i was again promised from head office. i had 2 days left before i was on my 5200 kilometer journey , extremely disappointed, i had no choice but to drive 16 hours return journey to pick up the trailer...the trailer looked good and tires looked good as well. i got home to load my trailer the next day and the tire was flat on trailer, i took the tire in and had it repaired, cost me $ 20.00 to fix. i then loaded trailer and was on my journey,as i ventured on my journey i had found that the left rear tire had a slow leak , so i pumped it up every stop for fuel, after getting halfway through alberta , i checked left rear tire and found the leaf spring pack was broken and axle shifted back and was rubbing on tire, i was stuck in alberta for a night( u haul paid for my hotel room )...i had road side assistance, however it cost me a day and a half of my travel time....i was to be back in ontario for thursday for work so icould start my new job and get paid for the holiday monday....this trip cost me the excess fuel to go pick up the trailer, it cost me a days wages where i was working at in yellowknife because i had to do so much driving to pick it up, it cost me 2 days wages here in ontario, including holiday monday, I am reqwuesting my wages paid to me in a form of cash money and I require the fuel costs for the excessive driving...therefore I am requesting the payment of $1000.00 in lost wages and $300.00 in excessive fuel,I realize I was offered a discount when I discussed my situation on the phonecall i made when i went to high level alberta to pick up the trailer. I am requesting a responce as soon as possible so that we may resolve this situatioin without any further legal action ...yours truly.... Rob watson
was surprised by the final cost, when i reserved online i thought it worked out to be about $100 cheaper than the final. i guess that's my fault for not watching the fine print. not as great idea as i thought
some electrical issues with the unit I rented, but it was the only one of that size in the whole area. The area manager did very well as far as trying to accommodate the customer under the circumstance.
Excellent service, very flexible team trying to meet your needs. Will use Uhaul again!
The gentleman that worked at this location was very nice and even stayed late for our pickup because we had to drive 500KM out of or way to pick this up because U-haul did failed to uphold their end of the reservation.
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