Rentals should be 24 hrs. I was charged a â€œdaily rateâ€ for insurance, etc. It should have been pro-rated to 4 hours since that is what you want as the rental period. You advertise as â€œper dayâ€; it should be per 4 hrs.Allen C.
Moving Truck Rental in Highland Springs, VA at Highlander Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Highland Springs, VA 23075
Services dans cet établissement :
- Lun - ven : 10h am à 5h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Highland Springs, VA 23075
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No comments, everything was nice and well done.Shelton H.
Friendly and responsive. They had problem with digital key access and called me to let me pick truck up earlier. Nice touch.MICHAELANDREW B.
Why couldn't we use the location it was 2 miles away from the destination instead of 15? Absolutely ridiculousTori L.
Staff was courtesyBRUCIOUS P.
Instructions did not say anything about where to leave the key. Luckily, I (or anyone else) had not changed the combo, so the box was still open. Thank you.Jason B.
Bad service!!!!KEIONVANSHON B.
Must have a representative to review and inspection the vehicle. The vehicle had low air pressure in the left front tire. Also couldn't review the mileage.Curtis J.
Very unhappy. I was charged double what I was supposed to be and still no one has done anything about it. That's the last time I'll rent a Uhaul.Margaret B.
When we rented the place from the U-Haul company in Anderson Indiana we were there almost 3 hours cuz the people that work there it did not know what they were doing I would not recommend this U-Haul company to anybody you're taking a big riskDonta G.
Very convenient to be able to use my phone for the rental.Jessica L.
The agent was pleasant super quick and helpful.Clayshon J.
Car was towed after I was told I could park my car in place of the uhaul. The store was closed, called district manager and no answer, not even a returned phone call. Very poorShanice C.
I was not told that I had to verify vehicle return or be charged $20 I don't live on my computer so I didn't get the email telling me that until it was to late so I feel like you guys stole $20 from me I've rented Uhaul before an have never had to go online after I return the truck you have found a way to commit leagal theft it bull shit bad customer serviceJEFF B.
Every thing was perfect.Thomas B.
Excellent and welcoming customer service!Kenneth H.
Great experience. Location was perfect for what I needed. Vehicle was in good shape. Can't say enough about Tom. Good cat. Took great care of me. Will be going back very soon.George G.
Charged me 2x times for the rentalDamien S.
Always rent from this dealer. He is awesomeEARLINE R.
I love using Uhaul services, but this time the whole process was a headache. My pickup time was on a weekend and the location is closed. I expected that and knew in advance that I will have to access the keys for the truck in the lock box. I went there at the pickup time and they key code given by the App wasn't correct for the box. 45 minutes later with the customer service who was trying to diagnose/fix the problem and giving me different codes to try (nope, wrong truck, next box, nope that box is empty etc..), she suggested I go get a truck from a different location. My movers were about to arrive in 10 mins. The stress was unreal added to the stress of moving to another house and all the drama. Luckily I was able to take another truck from same location (finding the key for this one was an adventure by itself). I don't know who's fault is it to not having the truck ready. The location or Uhaul. But I hope it gets fixedMohammed A.
My first truck had a dead battery, had to be moved to another dayNolan R.
Friendly, awesome man that helped me through something I thought would be a l ou t harder than it was!John F.
the u-haul did't have a ramp, and l was disappointed about that. The man l rent from say 10 truck don't have a ramp.Lisa M.
The equipment I requested wasn't available and made the job difficult. It took a hour for me to get the truck.Dennis L.
Great experience and friendly staff!Christa B.