The online application process is horrendous. Every screen is selling me something I don't need by default and the link to say I don't want your overpriced, unnecessary items is tiny and hard to see. It is clearly a planned deception to try and upsell. I consider it one of the worst websites I've ever seen for this type of service. Even though I filled out the application and paid online, I still had to spend 30 minutes in the location. First inline and then filling out redundant information that was already gathered with the deceptive online application. Incredibly inefficient. I really hate having my time wasted and going to uHaul is in the same class as the DMV.
PETER THOMAS N.Moving Truck Rental in Hillsboro, OR at U-Haul Storage of Hillsboro
2380 NE Cornell Rd
Hillsboro,
OR
97123
(By The Hillsboro Airport)
(By The Hillsboro Airport)
Services dans cet établissement :
Pour nous contacter
2380 NE Cornell RdHillsboro, OR 97123
(By The Hillsboro Airport)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hillsboro, OR 97123
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
The checking-out process went very smoothly.
Patrick B.- Rating:
- 1.0
Employees cussing and arguing with each other in front of customers. One employee cursed at a customer. Very poor service. Not sure why my rental was so way more expensive than what I usually pay. Will not be coming back.
MARTIN V.- Rating:
- 5.0
The gentleman who checked me in was great.
GREGORY C.- Rating:
- 3.0
I used my mobile to schedule the truck, and it concluded with: your truck is scheduled. When I arrived to get the truck, it had not been scheduled. The truck had issues: poor handling, chummy, and after using only 20 miles, it used 23gallons of fuel. Not impressed!
PAUL MICHAEL S.- Rating:
- 5.0
Customer service was great
KEVIN J.- Rating:
- 5.0
There isn't enough space for after-hours drops in the drop-off line. When I dropped off my trailer in the morning, the driveway to the back was completely blocked by dropped-off trucks. Maybe this location could ask customers to return trucks to a parking-space if they do after-hours drops?
BRYAN DOUGLAS C.- Rating:
- 2.0
It was not the location, just hidden fees
Scott S.- Rating:
- 5.0
You guys are a lot better then Beaverton some of there staff is very unprofessional
HEATHER ANN IREN S.- Rating:
- 5.0
They took extra time with my wife to make sure the trailer was installed correctly. This was her first time pulling a trailer like this and they made sure everything was safe.
ANGIE LEA S.- Rating:
- 5.0
I don't know that you could improve my experience. That was the cleanest truck I have ever rented. The gas tank was full. And the motor was excellent, along with the tires. I would recommend you to my friends if they need a truck in your neighborhood.
DENISE H.- Rating:
- 5.0
It was good
Bodie W.- Rating:
- 5.0
Really no improvement needed, staff (Meagan) was super friendly and knows her job well. The truck we rented well practically brand new and was exactly what we needed and we were in and out in no time flat!!!
mercy H.- Rating:
- 5.0
Stop asking me about insurance coverage when I've already checked in online, and answered that question
Daniel O.- Rating:
- 4.0
Customer service was sub par at best.
CASSANDRA MAY V.- Rating:
- 3.0
The dropoff procedure wasn't very clear - when I arrived at 9am to return the truck, there was a line of trucks waiting to be processed so I waited in line behind them. Once I was able to pull into the return area, I waited for quite a while for a staff member to come and process the return but no one did. Finally a staff member walking by asked if I needed help and I said I was waiting to return the truck and he said "if the keys are in it, you're good to go". In the past, I've always had a staff member process the return and let me know my total cost before I left. Would have been nice to know about the return procedure in advance so that I didn't stand there waiting for no reason.
KATHERINE J.- Rating:
- 4.0
Quick & cordial service.
TOM MICHAEL S.- Rating:
- 1.0
I returned the trailer I rented an hour before the due time and the guy received it and told us we were all good to go. The next day I get a call saying I haven't returned it and then they charge me an extra day for "not returning it" and it not being in contract.
Joshua B.- Rating:
- 5.0
Just keep doing what you are doing, was one of the best U-Haul experiences I've ever had. Fast, did hitch-up for me instead of leaving me on my own as is usual,experience. Though further from my home worth the drive. Great place.
KARL S.- Rating:
- 1.0
I rented the truck for 21 total of 24 hrs and was told they would not be at the store when I returned the teuck as it was on a Sunday and they closed at 4 PM my drop off time was at 5:30 total of 24 hours and was charged for two days instead of the one day doubling all my costs! When I called the store they told me they would not charge me for a second day even if I drop the truck off at 9:45 in the evening. I called customer service they said they would have someone call me and talk to me about the situation and Wendy assistant manager called me back from the Hillsboro location “Megan†he informed me that she would not look into the situation and that it was against their policy to give me that information. The fact is I did get that information from one of her employees and I was told they would not be charged a second day and they will not do anything to take care of it! This is a bad customer service! Send something to a consumer just to appease them and not follow through is very manipulative and not acceptable!
JUDY J.- Rating:
- 3.0
When we returned the equipment early, we were not automatically given the refund. I had to contact UHaul to ask for a refund. While the refund was immediately processed, it was annoying to have to spend time on something that should have been handled by the store.
Rachel T.- Rating:
- 5.0
I rely on them for selected services...small trailer, mostly. Their equipment is in good shape, the staff is friendly and helpful and efficient. I will use this agency whenever the need arises in the future.
JAMES B.- Rating:
- 2.0
Return process was ridiculous. Filled tank to what was requested and from the trip to the gas station to the drop off location (which was right next door) the gauge dropped and they wanted to charge me about 28 dollars for gas pumped from their own station. They tried telling me the vehicle needed more gas then what it actually did.
leticia M.- Rating:
- 1.0
Dirty uhaul. Breaks bad
bryson S.- Rating:
- 5.0
Fast friendly service
James K.