Get rid of the employee that claims to be a manager! but wont give his name. He is rude, arrogant and condescending!!! Far from an intelligent, well spoken manager or person for that matter! and that is just the beginning!!! The vehicle broke down twice! The first was 4 hours and I got it up and running!! The second time It took 3 hours to get someone on the phone for assistance!! Roadside assistance never showed up! I was left in the rain, on the side of the road, with No Heat and my 2 pets for OVER SEVEN ( 7 ) HOURS!! I finally got a ride to a hotel from a Somerville police officer. It doesnt stop there!! Trying to report this absurd issue was a feat in itself!! Linda a supervisor on duty and then Antwan a field manager were the only part of u-haul that are good at their jobs! Sincerely dissatisfied, Toni PetrilloTONI P.
Moving Truck Rental in Hillsborough, NJ at Life Storage of Hillsborough
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hillsborough, NJ 08844
(Next to DAYS INN)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 8h30 am à 5h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 5/13/2021 - 5/14/2021: Fermé
- 5/17/2021: Fermé
- 5/19/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hillsborough, NJ 08844
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I will hesitate before using UHaul again. My pick up location was changed twice from the original location within 24 hours.WALTER R.
Great service. Thank you!OLFET T.
Convenient, efficient, approachable and reliable staff.Alfred S.
I was provided with superlative customer service and professionalism was absolutely outstanding. The next customer will look forward to extraordinary customer service. I would not recommend anything because service, helpfulness, professionalism, customer relations from Lynn was phenomenal. It was truly a pleasure and would highly recommend this Life Storage facility so others can experience outstanding customer service.Chantel W.
Lynn was amazing.Taylor B.
I did not get her name but she was excellentRobert Y.
Jennifer was very helpful over the phone and in person. The truck was clean and ran great! If I ever need a truck locally again I will definitely come back. ThanksFrank P.
Happy with the whole experience...Juan P.
The service at this location was good. However, it wasn't explained to me that I could pick up the truck and use a code to get keys and drive away without speaking to someone. Never explained and never saw it in an email. My location was moved to Hillsborough from Basking Ridge which was an inconvenience. If you request a location you expect to pick up your truck at that location. I would rate Uhaul a C+.Jason L.
I'm not sure of her name but the worker there was unprofessional and rude. Today I dropped off my truck a half an hour late because it is hailing outside. She called me every 5 minutes and told me to just drop off the truck without fueling because they booked the truck to someone else right after me. She yelled at me on the phone and was very rude when I dropped it off. I wouldn't recommend this place to anyone. They are unprofessional and unkind. She told me she didn't care and she knows the weather sucks. What an awful experience! Never again!christie B.
Your app is a little over the top. I was glad there was somebody there we got back because I didn't want to go through all the hassle and jumping through hoops to return the vehicle using your app.LORRAINE G.
The lady at the counter was very rude.Nustret S.
Get more people like Jennifer excellent costumer service everything was on point.Alexis B.
Make sure to tell clients at this location where the key drop box is! We couldn't find it until I messaged through U-Haul chat because I wasn't sure and had no directions after my order closed. Luckily U-Haul help knew but we had no idea and this took a 10 minute drop off to 30 minutes, later in the evening, which wasn't expected due to not knowing where to drop the key off.Sarah E O.
Posted Rates are misleading, mileage charge is outlandish, and the NJ Domestic Security Fee is just another gimmick to get more money for something that doesn't do anything but put more money in the government's pockets.SCOTTY R.
The two ladies at the desk were so helpful! Would definite tell my friendless 2 rent from you!Lorraine C.
Don't charge for gas even though the gas has been refilled and please let the customers know before hand that there will be additional charges if they use credit cards.Harinath Reddy M.
Uhaul change the pickup location at last moment and did not provide more availability/ flexibility when location change by the Uhaulhrutvik P.
Hire more agents like the one at Life Storage of Hillsborough! Your agent was knowledgeable and even gave up some of her lunch hour to be there at my reservation time.John C.
Very pleased with the vehicle, equipment, service, and check-in/out process.Michael B.
The woman at the counter was awesome, friendly helpful and polite!Pamela B.
The mobile app worked perfectly and made it so simple to dropoff.Angelo M.
Wonderfully helpful and kind.lisa S.