Good morning, This is my third attempt to contact Ark Care storage regarding a billing issue. I have yet to receive a return phone call. I was charged two rental periods with no explanation. â€¢ Rental date/time: I arrived at 8:28am for my 8:30 pick up, but due to â€œsystem issuesâ€ I was not given keys to my rental until 8:57am. â€¢ Return date/time: Return should have been for 3:30pm. I returned the truck at EXACTLY 2:43pm. I have proof in my call log as to when I called to gain entry into the facility for drop-off. I was in fact home before 3:30pm. â€¢ â€¢ I was double charged Safe move insurance â€¢ Rental rate is doubled â€¢ I put gas in the truck as well and have receipts. I was asked to fill it to half and I put in more than that. â€¢ I have two separate credit card charges. 75,44 $ and 88,41 $, totaling 163,85 $. â€¢ The rental was completely clean. In fact, I even found several tools in the truck from a previous renter and returned them to Ark Care in case someone came looking for them.Bradley B.
Moving Truck Rental in Hixson, TN at Ark Care Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hixson, TN 37343
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hixson, TN 37343
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The online experience was terrible they set me up in a truck you all are phasing out and if I would not have called a few days before pick up I would have lost thousands of dollars. No one called which is terrible business more than likely will move on to a different supplier as this is the third time this type of unprofessional behavior has cost usGERALD C.
Livingston AND Hixson locations are FABULOUS!!!!!! I recommend Livingston! They really took care of me and my mom. Very kind. Very knowledgeable. Hixson location was same. Very kind and we will be using them for more than a drop off location hopefully very soon!Amy C.
The person in charge went out of her way to help me. I appreciate that service.LISA F.
The overall service was excellent however they were not able to acquire the vehicle that I wanted so I had to upgrade which cost me more.LAVADA C.
Top Notch serviceSTEPHEN H.
It would have been helpful to have a dolley and straps or rope on-board, as we had to borrow from a secondary source at the last minute in order to transfer our washer/dryer.CARLTON W.
You were perfect just the way you are! Lisa HLISA H.
Mention the insurance next time pls I vÃª not notice it and should have been presented.PAULO D.
I could not get in the gate. So I had to take it to another location on Hixson pikeJOHNEICE B.
The customer service was amazing.PAUL F.
Keep showing hospitality and everyone feel welcomeMILDRED T.
Very professional and great customer service. Walked in at 9:00 and was in the truck ready to roll at 9:10. Would use again!MICHAEL S.
Great customer servicederric A.