Could not log in on app to receive truck spent a hour on the phone finally the store opened and was able to get things going
Michael M
Carters Family Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Holly Hill, FL 32117
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Wish was told the truck had no ramp…
Tammy WFriendly convenient location.
SHELLEY CThe owners are rude. The first issue was their system was down, so I wasn't able to utilize the mobile check in. When i called, the owner answered " Hello it's Carters Family Rental, we're not on but what do you need " . Strike 1, rude, you don't answer a phone in that matter. After speaking for about 3 min, she finally open the door to assist me because this is now the 2nd time their system was not working. Instead of listening and understanding that the system was messing up prior to this rental, she preceded to try and lie and say I changed the pick up date and time . After that did not work, she told me " I REALLY DON'T GIVE A CRAP". Overall experience is rude, I WILL NOT refer them to anyone for any type of rental! Customer service is poor, you don't treat PAYING customers like that. By them representing UHAUL, it's horrible because it makes the company itself looks bad !
April JCarter Family Rental is the best!
Timothy P