Van, company, and staff were fantastic but the vehicle was dirty inside and out. While normally not an issue, the dirty kleenex in the cabin was particularly unsettling during COVID. However I would give this location another chance.Jeffrey K.
Moving Truck Rental in Honolulu, HI at Simply Storage of Hawaii LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Honolulu, HI 96817
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 5h pm
- Mar : 10h am à 2h pm
- Mer : 9h am à 5h pm
- Jeu : 10h am à 2h pm
- Ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Honolulu, HI 96817
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No answerShirley C.
Momi at the front desk was very helpful. She made sure I was comfortable and answered all my questions with the uhaul rental.Mary F.
Jarod Bailon helped me and he was fantastic - very friendly, professional, and great customer service. In deciding between many options with moving (which is a very stressful period), it's so nice to have reliable service and someone who you can depend upon (plus, friendly reps makes for a great feeling of community, which is really nice to be met with when you're new to the island and hoping to stay forever!) Thanks Jarod and UHaul company!Ye Y.
Easy to rent. Clean vehicle. No hidden fees. Great value. It fit 2 queen box springs and mattresses. Friendly people.John L.
Jarod was awesome! Very professional and user friendly!Paul H.
Extremely poor after service. No one was there at the time of return. Followed the instructions. I returned the Uhaul at 1.10.pm Invoice says returned at 3.30. Tried a few times calling, went there personally to see the manager. Still did not get back to me. Minor issue, small adjustment on the invoice, but nobody returns the call!Bede C.
The car was not filled up to 7/8 upon pickup. It was at 3/4 tank. I tried using the app, but the app took over 15 min to process my ID before I gave up and called the number on the truck, and was instructed to go inside.Nathan T.
A little hard to get into the parking lot.Mark C.
Person who helped me (sorry cant remember his name) was great! Very helpful and nice. Would definitely rent from this location againRoy M.
I had an excellent experience renting a U-Haul van from this location. This was my first experience renting from this location, and Jarod Bailon of this storage / store location was very helpful and made renting a van easy and pleasurable!Mark S.
This was my first time using this UHAUL location. I was in a rush, got there before the storage place opened, and used mobile checkin for the first time. Everything was smooth as far as mobile checkin goes, but if the UHAUL is dirty, there's really no recourse to get it cleaned if a human is not present AND you need to be somewhere. Secondly, I returned the UHAUL exactly where the fuel gage should have been but was charged an additional $30 dollars for TWO gallons of gas. If the fuel gage was exactly where it should have been, why am I being charged?JOSHUA T.
Do a minimal cleaning, van had sand throughout cab and bed.Jaymie T.
Absolutely nothing, i had the perfect experience.Leon A.
efficient pick up and returnSimplicio A.
Jared was super friend and really helpful. He made our experience an unforgettable one!Andy S.
Extent hours of operation if possibleDoreen G.
Customer service is superb. Fast, accurate and caring. A rare and great encounter!!!!Neal T.
No comment / thx for renting your truck/ have a nice day!! God Bless!!Ester B.
I'm so disappointed, when we talked by phone they told me that the price for one week was 144, includes the tax. Then they told me that is $0,79 the mile and we did just 475, we also pay for the coverage $80 the week and when I leave the car there was nobody. Now I'm looking the receive that you sent me, you are charging me like $900. When we supose to pay just 600 and a little bit more. You are stoling us, I hope u will check again and make something soon. There algo was a problem with the oil, next time do the service before rent the van.Santiago P.
So easy to use. Location made it extremely accommodating!Christina A.
Very pleasant experience. Thank you.David U.
Why am I being asked to review a transaction from Hawaii? Did the schmuck at Atlantic Turtle Top screw this transaction up too. Maybe it was the computer savvy guys at Depot Car Wash. Have to run, want to check my credit card statement.AMY W.
This was a perfect solution for me. Right across the street from Home Depot and they had just rented their last truck. I needed to deliver materials to a big job up in Makakilo, that day!WALTER P.
The service was excellent, as usual.RAYNETTE F.