The posted closing time was 7, so I made a reservation to pickup at 6:30. When I got there (on time) everything was locked up (locked and gated). I had to go through the app which was REALLY bad. I loaded and reloaded my drivers license more than 4 times. The person on the phone was great but the person on chat was not good. When I returned the uhaul the next day, the door was locked but not gated. No one came to the door when I knocked (3 times). I finally checked back in on line. The online experience took just over an hour the night before but returning was quicker. Overall, I'll be looking for a competitor if I need to rent a truck again. Your person on the phone was really good (professional and helpful) but it just doesnt make up for everything else.
Location de camion de déménagement à Houston, TX chez IGoMobile
Déménagement en provenance/direction de Houston, TX 77009? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au IGoMobile. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez IGoMobile
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Houston, TX.
Location de fourgonnettes et de camionnettes à Houston, TX
Les fourgonnettes et camionnettes de location U-Haul de Houston, TX sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Houston, TX 77009. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
I didn't have any problem dropping off the truck but I backed into the last parking space available. There was another customer that arrived a few minutes after me...I'm not sure where he ended up parking???
These people were the best. Friendly and informative. Don't know the guys name I spoke with on the phone a couple of times, but he was very helpful. The female working behind the counter when I arrived was just as friendly and helpful. 'Thank you both.
Everything was great!
Everything was fine until it was time to return the truck, it took me almost 2 hours to do it. It took me 30 minutrs to get someone on thr fhone, the agent was very helpful but itt of anothet hour to get the problem solve. The issue was that for some reason uhaul was not able to identify my location and nothing was wrong with my fhone.
this location needs better customer service. employee is an overall burnout, like perma brain fry, but he aight. everything else great tho!!!
I returned my rental at the designated location and the allotted time, of 10:00A.M. Upon arrival, I discovered that the location was still closed. There was another customer at said location to pick up his rental. He could not pick up his Uhaul and I had no parking space to drop off my rental. The other customer was on the phone with someone from the location and they informed him, that they would not make it to the office until 11:30-12:00P.M. range. If this is the standard of service from Uhaul, this company will no longer exist in 5 years.
I was cussed out by the employee there he was very rude and disrespectful its horrible that after working hard all day in my heavy move I still had to experience someone cusing me out!! This should NOT BE ALLOWED YOU DONT WANT TO WORK STAY HOME THERE ARE MILLIONS OF PEOPLE WHO DO NEED TO WORK!!
In a bad part of town. Nowhere to park truck on property, had to park on the street. Several U-Hauls were parked on the street. The inside of the business was clean and the gal at the desk was friendly and helpful.
We did not have all the equipment we rented in the truck and were still charged for it.
Truck was clean and ready. Very nice customer service
Non issues at all. Easy and exactly what I expected.
Horrible experience, I was greeted by a dog which I believe is highly unprofessional! The worker seemed high and very dirty. He was unconcerned with the miss-communicated information that he provided via phone.
First, let me state that we had called this specific location to ask about drop of hours and the manager who answered the phone was very helpful and accommodating. Unfortunately, upon drop off, the staff member who was working was extremely unprofessional. When arriving, the office smelled strongly of marijuana. The staff member, a white male, age 25-30, light brown braided hair was clearly under the influence and did NOT provide even subpar customer service. He did not provide a greeting, upon walking outside to view drop off area, he blasted the outside speaker with techno music which didn't allow for clear or effective exchange of communication. Just plain rude. He then proceeded to tell me that this site wasn't where we were suppose to drop off the trailor despite our paperwork. That his boss would take care of it; unneeded information. He insinuated that we were an inconvenience. He asked us to park in front, then asked us to move, then asked us to move forward, then move the trailor backward and so on. All uneeded as we ultimately parked exactly were we were in the first place. He didn't even communicate that the drop off checklist was complete, he simply walked inside and blared the music again. I assumed we were done. Needless to say, it was VERY unprofessional and disappointing. The entire experience. This individual should not be working with customers or be representing the U-Haul brand. Ever. You'll lose buisness and also get a bad review. Again, the manager who we spoke with on the phone was helpful. It was just the evening staff that was TERRIBLE.