The mileage in the system was not correct and that caused problems with the return process for the truck. There needs to be someone to contact in case of issues like I recently had with my last rental. The owner is impossible to contact and that's ridiculous. The only reason I would recommend a friend is because I have used this location plenty of times before without issues until this last rental. Uhaul needs to make sure owners are able to be contacted or update their system to help customers when the owner or whoever is nowhere on site or unable to contact. Hopefully I don't have this issue again.
Angie D
CE King Valero
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Houston, TX 77044
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Place was a gas station. Guy at counter did not check anything. He stayed in his counter. Told me to park truck facing out and drop keys in a box. The parking area was wet with rust colored water from a leaking faucet. Stepped into the rusty water. No where else to park.
Angela CNo comments
Jason BThe locks are terrible also the trucks are next to 18 wheelers (not safe)
Ashley BDirections were not clear. It wasted timely
Faith C