No one was around, I waited at the desk and after over 10 min I went to detailing shop to find someone. Guy looked for an extended period of time for right key; sent me out to vehicle and I arrived at my destination to find #1, I was provided a 10 foot uhaul when I reserved a 15 foot and I reserved a dolly but didn't receive one cause I was given the wrong truck. I ended up making 1 trip with uhaul and having to return it then make a second trip with my suv as well as another persons-again cause of the wrong size truck. Upon returning, the kid working knew nothing about anything uhaul related besides saying they were just a check in and out location and to call uhaul. No apologies for inconveniences, just â€œI am not sure, I don't knowâ€. Super frustrating. The uhaul rep was helpful; but overall lacklusterTara W.
Regal Auto Wash 31
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hudson, WI 54016
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Tried to use the 24/7 option because I needed the vehicle before the location opened. The keys were not left in the lock box and had to wait until they opened. Attendant did not seem concerned with my issue at all. There was not enough staff at this location as I had to wait while they were off dealing with something else away from the front counter. Truck alignment was off severely which made driving less than pleasant. Would not use this location again.Theresa R.
Prior to leaving rental location set the vehicle trip odometer to "gallons used", and upon dropping the vehicle back off that odometer clearly read "1,3 gallons used." Thus, put 1,5 gallons into the rental, using fuel pump on site. Despite putting more fuel than used, was then charged an additional $7,88 in fuel (2 Gallons) as they claimed the fuel "Guage" read 5/8 fuel before using vehicle, and read between that and 1/2 on Guage after I put in the 1,5 gallons. It was confirmed I only drove the vehicle 13 miles, which is on par (mpg) for 1,3 gallons used as trip odometer confirmed. In addition, I paid $3,3/gallon for the 1,5 gallons I refilled, yet the 2 additional gallons I was charged was at a rate of $3,94/gallon, despite being the same fuel location and within 1 hour of rental ending. With all that said, there's absolutely ZERO chance I used 3,3 gallons for 13 miles of driving, especially considering I purposely drove the vehicle conservatively. It's very apparent these additional charges and unethical approach to business is why consumers are reluctant to use rental companies such as Uhaul. It's obvious the company preys upon those who don't pay close attention to "post bill" details such as myself, but then again I am a Financial Auditor by trade so am used to catching discrepancies on billing statements.Norman P.
Harley was very helpful and friendly, as well as efficient in processing the contract and final receipt. Great rental experience- thank you!!LAURIANN D.
The pickup and return processes both went smoothly. The individuals with whom I enter acted were professional and courteous.Terry B.