We have rented many Uhauls and this location was the most negative experience we have ever had. There was only a mobile checkin , which is fine, but I was not aware of that until I arrived. The man who was at the location was quite rude and basically refuse to help me with any questions I had during the process. Upon the trucks return, the owner did not report it had been returned for over an hour which inadvertently cause Uhaul to charge us for another day of rental. We had to spend over an hour on the phone explaining to Uhaul that the truck had been returned on time and we are still waiting for a refund for the second day. Overall it was a bad experience and we will never rent at this location again, even if it means driving further.Kim H.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hueytown, AL 35023
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I was over charged for equipment that was not there. We needed the equipment. My husband hurt his arm and back. The portal keep messing up and it took hours to get customer service. I spoke to about 6 people and not sure when this situation will be resolvedStephanie C.
Owner lent me a broom to sweep out truck, very nice.Corey J.
This was not the original drop off location. 1st location was no longer operating , apparently this was news to the customer service people at the u haul . they just gave me another to call, along with the number listed on my contract. Both were no longer in service. After a call to Glenn TV they were willing to take the truck. More effort than necessary on my part.dock C.
Very good 😊larry B.