Location information/pictures are all outdated, not as depicted, no Uhaul sign, vehicles not in the designated parking spot and the Uhaul website map marker takes you to the back of the building. Taking a picture of the lock 4-5 feet away does nothing to ensure proper alignment of an 1/8 inch letter. I spent over 45 minutes trying to get the lock unfrozen, ended up buying WD40 just to get it to work and trying over 30 times to get it unlocked. I called for support, they tried to be helpful but really no on site support or plan for it either. Truck only had 1/2 tank and no notice of such issue as I expected a full tank. Equipment ordered was not provided in the truck, I had to go another 6 miles out of the way to actually get only some of the equipment. Windshield was covered in bugs, wipers worthless in the snow and rain and the steering was way too loose. The best thing about the truck, the heater worked. The online "process" for mobile check in did not follow what actually happened as the videos stated would happen. I was never asked about any damage to vehicle. I had set up much of my account information online before leaving home, most of my info was either missing or changed by the time I checked in or checked out. My original drop off location near my house was removed and I was left with dropping off the vehicle 20 minutes or farther away, causing me to again go out of my way. I chose to drop off where I had originally requested.Kelly H.
Moving Truck Rental in Huxley, IA at Central Iowa Mopeds and More
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Huxley, IA 50124
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Huxley, IA 50124
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Staff was amazing!KRISTEN M.
The only problem I had was getting the truck checked in. I couldn't get the online check in to work. It would not recognize my location to continueJohn G.
bad customer service, they need to do their job.Richard L.
Location was closed.Tawnua S.
Very easy to do with online pickup.Zachary K.
Do not tell them you will bring truck to your location as you did not!Dennis P.
Happy to have a location in Huxley. Service was great, pickup and return were easy!Ryan S.
My reservation was initially set up in a closer town. The gentleman at this location talked to a Uhaul representative who offered a lower rate to bring the Uhaul back 60 miles ... So far I haven't seen that credited to my account. The guy at Ballard Lawn care was great though.Gina C.