Questions are all locked to location. My experience before pick was terrible by corporate. Twice the location was moved. Both times tried to out me in a 26 foot truck when I ordered a 10. Finally had to pick up 15 foot truck 50 miles away.
Ben C
Davids Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Inman, SC 29349
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If there was another location close by, I’d recommend going there instead. The service was very slow and took up much needed time. We were moving on a deadline and had to be out by a certain time. On the other hand, David was very friendly, apologetic, and really seemed to be doing his best. I don’t know what the problem was and if it was computer a glitch but I think waiting an hour to pick-up a reservation I made online was a bit much. It may have been totally out of his control because the U-Haul app and website were not very user friendly when I made the reservation. Also, I have to say that the cleanliness and presentation of the office area was not good. It reminded me of a seedy motel or business that you see on TV. I had reserved blankets, but those were not available. I was charged for them but I did not have the time to stay and get the invoice fixed. David said he’d take care of it, but I was charged anyway.
Alan CThey closed early and were not available as scheduled when we arrived to pickup our truck. Lucky for us a U-Haul area manager got there about the same time and was able to get us into a smaller truck. We did get a truck with a little delay, but we weren't able to load everything we wanted and will have to make another trip.
DOUGLAS C