Very unprofessional. The owners have another business through the same office and were trying to conduct business at the same time. Husband/wife partnership which normally isn't a problem but, trying to set up the rental the night before couldn't be done because again, he was trying to do both at the same time. He told me not to worry we could complete everything the following day. His kids were screaming in the background, there were dogs barking and loud people just being loud. The biggest problem was their computer system. It took over 25 minutes just to complete the rental and the trailer was all the way in the back of their property. Then to top it all off, he told me I had to help him get it out!!! If my brother in law hadn't been there I would have had to walk away from everything!! I understand everyone is trying to get ahead especially a young couple, but this is not the way to do it. At minimum upgrade your computer system and have a back up to help with business. I almost walked away completely but I will not go back to this location.Paula H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Interlachen, FL 32148
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- 4,0 - Cote moyenne des clients
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Have a phone charging port in the rental truck and a lift easier access to rental prices were reasonable , no spare for pull along rims very rustyShriley S.
Well maybe they should be informed that this is just a drop off location. There is no one there to help you or to tell you where to park it's kind of an odd place no special order and where to put any Of these vehicles and trailers I was a bit baffled and had to get help from the mechanic to unhook my trailerchristine V.
It was a vape shop, not sure what else to say. Guy that checked us in was very nice and we were done in less than 5 minutes.Chip L.
Pot smoking items for sale at location. Very load music. Dogs greet customers.Lon J.