I have to plan on it taking 30 to 45 minutes to pick up or drop off the truck every time I rent from your company. The truck this time was is pretty desperate need of mechanical attention. It was usable but just barely with the engine skipping and warning lights on...and that is the way it was dispatched to me.Hans G.
Moving Truck Rental in Irondequoit, NY at U-Haul Moving & Storage at Ridge Rd
Pour nous contacter
Irondequoit, NY 14622
(Between Goodman and Culver Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Irondequoit, NY 14622
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Jose was amazing. I needed to change our reservation and he helped me through the process to get the vehicle I needed. Very polite and courteous. Great job much appreciated.Steven D.
The actual store was great. The phone help and road side assistance was not. Dropped the truck key while moving stuff and called to see about getting another key. After almost 1 1/2 hrs on the phone being transferred from one person to another and back, getting no where I went directly to the store and they said no problem and got me another key, Easy as that. Was a little pissed that they just didn't tell me to do that in the first place, wouldn't of needed to Rent the truck for a extra day. Money I didn't want to spend but had no choicesJohn T.
I was one hour late with the trailer. not 2.5 hours as the contract states. Addtionally my pickup time was more like 5:40 as I had to return home to get my receiver that I forgot the first time I arrived at the store. As for the equipment. the damn trailer lights stopped working at noon and I could never get them working again. What a joke.Alan B.
Clean the trucks. Mine was dirty on outside and inside was dirty and wreaked of stale cigarettes smoke. No matter how I tried to get rid of the smell I couldn't.Nancie M.
Team at ubhaul was great Cery knowledgeable and helpful Very smooth and fast serviceRAYMOND D.
I rented a trailer and they were very helpful helpful and I would recommend this placeWilliam C.
It was very nice place and the rep took care of me very fast,i always go there.ABRAHAM R.
I have rented from the Irondequoit location at least 30 times in the past. Must be doing something right because I keep coming back here. The trailer was older with several dents but it was clean and in good condition for an older trailer.JOSEPH L.
The staff there are the best I have ever dealt with. Give them a raise.John S.
Service was great, however, there was only two associates to help customers and the wait time was somewhat longer than expected. Jose Carasquillo was extremely helpful and knowledgeable. He did a great job!Kenneth W.
Customer service representative was very unprofessional. I asked for a receipt and he said there is always one at the end of the shift. Very unprofessional. The person who checked the truck was very good but the person inside was horrible.next time I will go to another u haul placeRICKEY H.
Have more people working on saturdays to help with the rushLatasha C.
i found the whole process of securing my truck through the phone app to be annoying and it did not save me anytime. I had to wait and find another person to verify my information. Then I still had to go inside and get the key. There were no lines inside I would have preferred going inside to begin with as the mobile app saved me no time. I was not given a choice I would have waited inside out of the rain. .Anne L.
I will be calling corporate... as this experience was horrible- literally the worst! The truck smelled as if someone had pissed the seat and smoked an entire pack of cigarettes for six months in the cab. There was dried chocolate and soda all over the console and the windows and mirrors were covered with so much scum it was hard to see out of them. Secondly as if all that disgusting wasn't enough it was given to me completely empty was terrified I'd run out of gas in a strange location - and went immediately to add gas- do you know how much gas a truck like that takes?? I sure didn't so I filled it up so I wouldn't be a single chick stuck on side of road somewhere - u think I got credit for the 80$ in gas I had to put on the piss truck?!? Hella no! Really? Disgusting business practice- so unsafe inconsiderate and scam for sure 3. I couldn't get charged a flat rate like listed online bc I was coming back to same Location??? Instead they charged me per mile!!! Wtf really I brought I back to same Location so I should have to pay more than if I left it somewhere else across country??? Riddle me That craziness ?? Terrible!!!sharon B.
I had the 10-ft truck. It would be nice if there were some way to attach the dollies to the wall. Every time they crashed, I almost had a heart attack.stephanie A.
The guy at my location I rented from was very helpful with questions I had on how to use the truck, as it was my first time renting. I am a first time homebuyer, and the stress of moving was eased by his professionalism and knowledge.JENNAL H.
I am very happy with you guys I was greatLarry L.
The sales person was very pleasant and efficient. The process was quick & easy. The truck was very clean, I would definitely go to this location again if I need to rent a truck.KERI S.
Good service the attendant was friendly and very professionalIvan C.
Very friendly staff!Steven S.
I was unable to return a king size mattress bag and apply the 4.99 or 5.99 price of the bag toward my charges for mile overage. This was very aggravating. UHaul is not a location that any one person shops at frequently. Giving me a store credit to UHaul seemed ridiculous to me. I should have been allowed to put that credit toward my bill that day!!! Please change this policy. It will work better for everyone. It make my overall experience with a bad taste in my mouth.Marilyn C.
Took pictures of my license with a personal phoneJeffery B.
Everything was exceptionally well done. Special note to Kyle and Jose for going "above and beyond" with great customer service. Thank you!Thomas G.
I paid for boxes which I never received i would like to stop by tomorrow 4/6/21 andpick up a refund or the three large boxes i ordered. Thank youNaydean H.