There was some confusion about the keys and when he called to ask about them he was very rude and unprofessional.
Jennene C
Hanners Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Jackson, MO 63755
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The whole after hours process needs to be better. I didn't realize it was going to take so long to pick the truck up. I couldn't get the lock open to get the key because it doesn't show you where to line up the code. I was putting the numbers in the middle when they should've been at the bottom. At one point I watched the tutorial but it had a completely different lock in the video and was telling you to line the numbers up where the black line is but there was no black line. Also at return it would be nice to know beforehand what steps you'll need to take to return it. I had the truck completely locked up before I knew I needed to take all of these pictures.
alea bIt was fine.
MARTIN AThe customer service was excellent and very friendly.
ANDREW RThe location was supposed to be open when I went to drop it off and it was closed. This forced me to use the App. The app kept going to a black screen and then would return to the home screen. I finally after about 4 attempts got all the pics taken, dropped the keys in the box and the app again went black and took me back to home screen. At that point I could not enter manual mileage. I had to call in and to discuss.
Natalie C