I had a reservation for several weeks. I was sent an email that my location has changed due to not having a truck available a couple days prior to my pick up date. I was able to approve the new location and reserve a time of 9am from the email. I showed up today at my scheduled time and found my location (Oh Yeah Liquidators) didn't open until 10am. I decided to go to a nearby store to stall for time, but now I'm behind schedule for our move. I then go back to Oh Yeah Liquidators and they don't even have a 15' truck. Why was I relocated to a store that doesn't even have a truck available. I had to call Uhaul and get another location, but now I'm 2 hours behind in my move. I do not understand why I was sent to a store that doesn't have a truck and I was also able to reserve a time spot when that location didn't event open until 10am. Been a long time customer, but I'm Not verify happy about how Uhaul did me wrong.
Edward R.
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Spring, TX 77373
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Quick checkout, nice facility, and Tim was AWESOME!!
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