The location was not open for business and I didn't receive the email detailing the online procedures for obtaining the rental until 5 minutes before 11am. Communication with with the customer would ease the confusion as to the process of obtaining a rental.
Kyle C
Roadhouse Health Foods Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Jamaica, NY 11434
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Rental started at 10am and no one showed up until after 11am. And I paid for a dolly that wasn’t provided in the truck. Would not recommend.
Rayquan WThe gentleman appeared as if we were disturbing him. I was not aware that the U-Haul was run in conjunction with the health food store which is not an issue. However , his direction was poor instead of explaining to come into that establishment he was extremely unclear. I accomplished my goal so in Satisfied but communication with customers needs to me a bit clearer. Thank you
LEAH GLocation not open when they should be . Equipment questionable. drop off and pick up was a process and a half. So disappointing
Rosmarlle JEverything was great.
KRISTINA S