The truck I reserved was not there when I arrived to pick it up. I had to wait one hour for the truck to get there. I had a strict timeline for my move and this completely ruined the rest of the day.Michael W.
Moving Truck Rental in Jersey City, NJ at StorageBlue Baldwin Ave
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Jersey City, NJ 07306
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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I have spoken to my attorney regarding being over charge for the use of the truck, I was over charge, I didn't have the truck out the entire four hours, and to charge my credit card, $85.00.Loretta W.
Nelson was great. He was able to help us when the uhaul reservation system went down. He went above and beyond. Thank you.mahabub H.
Hello, The truck I rented was in awful condition, mechanically and structurally. The gas tank only had enough fuel to travel 28 miles, and your authorized dealers don't have the ability to help customers in a manner that fosters goodwill and customer stickiness. The U-Haul manager responsible for ensuring your authorized dealer's integrity (s) isn't doing the job you are paying him/her to do. Jackie and the young man you helped me with were excellent. If it had not been for them, the rating would have been poor. Thank you, RennardRennard S.
Make sure you check gas before billing someone who filled it above lineSTEVEN O.
Ashley was very friendly and helpfulDeven C.
The pictures of the van compared to the van itself were way off. I needed to dispute most pictures because the condition of the outside of the van did not match the pictures.Reinaldo C.
Not charge them 40 dollars to fill 1/16th of a tank when you can't tell the difference by using just your eyes.JESSICA G.
Thank youFreeda N.
Associate at the desk was very friendly and informed. Easy to get truck and return.Michael T.
I don't think it was wise to charge me for one more day because I was late by 2 hours, I dropped it at 2:20 pm, not 5 pm on Sunday. Other than that everything was great!Sabegh Singh V.
The location and associate that assisted me were great, what I didn't enjoy was confirming my pick up and getting a message saying I had to bring the vehicle back in one hour when I reserved it for 6 hours in advance, thankfully the associate at Blue was kind enough to help me out, Uhaul made a stressful situation even more stressful, given that it's basically the only service that's most available, I guess it's okay to be unprofessional and overpriced.Elisa E.
The customer service was heavily waning. The location was set to open at 8:00, (1HR later than other locations in the area). The staff was unfriendly and seemed inconvenienced by my presence when they decided to open the doors at 8:05. They spoke in mumbles & were unable to make eye contact. All in all it was disappointing & left much room for improvement.Graham S.
I received great assistance and the process was easy and seamlessChristina G.
Back of Van was dirty. They need to do better inspections before releasing to the next customer.Ann K.
Well, U-haul - you are crooks! I booked a van and it was $19.99 on the website plus fees and insurance. But not when it came to the actual bill! Now I came to find out that it's $119 per day! It's a rip off! Never again I'm going to book you guys. I'd rather find someone else. And I'm ok to pay a more expensive price! But NOT when it's done like that - I drop off the van and you just charge me afterwards! Oh the agent who was on duty should be paying more attention. We reported wrong mileage on the van BEFORE we left and he didn't even bother changing it, so you guys charged me for the miles that I didn't even drive! Crooks!Alla M.
Not this location for sure very bad experience......Raheem M.
I agree with the price online it was shown about $ 33 dollars and in office told me the price i about 38 dollars so it the tax more than 25% have you please explaine to me because no one has any explain thanksAhmed M.
Vehicle was not in a good condition and we were charged exorbitantly in the final bill. Please contact me for more explanation.Niranjan K.
Horrible experience. Doubled-booked at pickup. Had issues with return. Ended up having billing errors that has yet to be fixed by manager. Overall terrible experience.Ting L.
the truck was not very clean. I was concerned about the sanitation.russell H.
I dont say nothing but excellent.Stay as good to your client and friendly..thanks a lot.Stanley S.
Van smelled like smoke. Person at the desk told me the system was down and to use the Uhaul app.bhavin P.
Very professional .., and quick to respond to last minute bookings..Christopher M.
Everything was very clean and my transaction was handled promptly and professionally.Ann K.