They did everything right and I appreciate their professionalism, and kindness.CARLA R.
Moving Truck Rental in Joliet, IL at Super Rio Grande Market
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Joliet, IL 60435
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
Heures d'ouverture spéciales
- 5/11/2021 - 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Joliet, IL 60435
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly customer service and very fast.Tamie C.
The trailer door was very difficult to open and close.STEPHEN W.
I was sent to 2 different locations, not notified of my first pickup location change. When I noticed my pickup location changed, I went to the new one listed. I got there, and they didn't have the truck. So I went to the original location I selected, and they didn't have my order. I went home to call U-Haul and I waited on hold for 45 minutes before talking to someone and changing my reservation because they did not have a one way truck I was looking for. This set me behind my schedule by 2 hours after returning the truck at the original location.LAUREN S.
No problemsRobert J.
Great service professionalism at bestFilberto D.
Awesome customer service. Super clean vehicles. Great place!Mary S.
Attn : Joe Shoen U-Haul International Amerco.com Edward Joseph "Joe" Shoen (born October 28, 1949) is an American businessman. He is the president, chairman, and chief executive officer (CEO) of AMERCO , the holding company of U-Haul International. order # 29921508 The alleged owner of the business where your branch was located caused me a lot of grief, and delay. He prevented me from completing my transaction, and paying my bill. I have yet to receive a full receipt for charges. The incident began when I asked my moving helper to throw a large bag of trash in the dumpster behind this business. My helper got permission from an employee to do so. The unknown to me business owner came into the store with an attitude of arrogance and anger. He said I owed him $24 for depositing my trash in his bin. I instructed this person to tell my helper to remove the garbage from the bin. This scumbag business owner and I began to exchange words. At one point he stated, in front of a witness, he had nothing to do with Uhaul. So I asked him why was he even talking to me. He then instructed the employee to stop processing my payment. And I waited and waited and waited. More words were exchanged and the owner insisted I leave the premises before concluding my payment. I refused to leave until I completed my transaction. He then got on a radio and called "some sort of security" for backup to remove me from the premises. I then left immediately, fearing for my safety. I may pursue legal remedy as I have deep legal skills, and lots of experience. I want Uhaul to rescind his franchise, and stop doing business with this person immediately. He is very bad news. He treats his employees just as bad, from my observation. I have the right to stop payment on this transaction. I contacted my credit card company minutes after I left that location, explaining the situation, and demanding I have the ability to stop payment. They agreed to support me. I want the detailed bill from Uhaul on this transaction. If I do not receive a detailed bill from Uhaul, or I decide to pursue legal action, or both, I will stop payment on the bill. In which case Uhaul will be included in the filing. This is to be considered proper legal notice of intent to file. I will also be contacting the CEO of Uhaul, in his/her personal capacity, with a notice of intent to file, and an accompanying affadavit. I am NOT going to let this evil, nasty person off the hook. I have a screen shot of this notice, and a copy of the complete text. Capt John Wilczynski 11 7 2020.John W.
It took an hour ti pick up my truck even after having had a reservation because the location did not have it avaialable once they said they did. It then took an hour to drop it off. Employees were rude and then tried to charge 27$ for a gallon of gas after I returned it at the level i received it with.Kimberly E.
trailer leaked water real bad and all our stuff was terribly wetBRYAN S.
great peopleRONALD S.
The website for describe prior damage was down. It was a little disconcerting to not have a written record of the damage.JOHN W.
Personnel were very helpful in getting the trailer safely hooked up. This pick up location was not necessarily convenient for me but the people were helpful and interested in making sure i had safely hooked up the trailer.Michael J.
No window washer fluid..Otherwise awesome experienceAnita D.
My comments should not be reflective of Rio Grande Supermarket. My reservation was to pick this unit up a a location near my home (2.3 miles away). They claimed there was an issue with my reservation so as a result, I had to drive 45 minutes, one way to Rio Grande to pickup the Uhaul. This set us behind on time etc ... so not pleased with Uhaul's reservation system!Anthony A.
The entire experience was fantastic. Great staff & very helpful. Received my bill immediately and correctly. Unfortunately received additional charges 3 days later that can't be explained.....Deborah H.
Friendly and helpful. Have rented from this location several times.ROBERT J.
Awesome keep it up that way guysFRANCISCO A.
They were awesome and took care of me and my needs. I will most definitely share with others and send the word out. Thank youRoberto C.
The truck was shaking any time u hot the breaksJAMIL S.
Smell of rotten meat or fish with flies inside the van.OLUSEGUN O.
Very professionalFRANCISCO A.
The girl who took care of me was polite and understanding. Matter of fact my daughter was the one who recommended you to me. Thank you so much for helping me.YOLANDA O.
Keep it up the same way you guys are excellentFRANCISCO A.
Uhaul girl has sexy eyes.DAVID K.