I am currently trying to resolve a charge. I have called, The customer phone support is frustrating and I am waiting to resolve this so that I can pay my bill.Porfirio I.
Moving Truck Rental in Joliet, IL at Joliet of Marathon
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Joliet, IL 60436
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au dim : 6h30 am à 9h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Joliet, IL 60436
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Sam was very helpful. Will definitely use this location again. Clean equipment.Cayla L.
The guys where excellent and kind very professionaljeery L.
They tried to over charge me. Both head lights where out the interior lights didn't work. When told that the police to us to park and not to drive it do to no lights and glass falling from passengers side mirror they became increasingly angry and started yelling. I would never recommend this location. They have horrible service and equipment!Dominique C.
Service is quick and efficient. Friendly. The truck was dirty inside and out. Not sure when it was last vacuumed or swept. You know, when you look in a cup holder, that sticky stuff with crumbs on top. I did the Boy Scout thing (not that) and left it cleaner than I found it. Well, I sort of brushed out part of the back with a sheet. That was as much effort as warranted. The hinge that holds the door open was broken, causing the door to jam. I really had to SLAM that sucker. The door hangers were solid. This is my second bad experience with dirty smelly Uhaul trucks. I should make it my last.Eric G.
Nothing awesome serviceDaryl P.
So very simple, a great friendly store owner/manager. made the experience of moving better and good information. Thank youalan B.
The app worked fine to drop off here. Location was easy to find. No issues.kayla S.
Contract said to call when we arrived in town. We tried calling Thurs. am. (Truck was due at 9 am Fri) to see what time would be good to return Thurs. No answer to call so I drove over and as I was waiting female behind counter was talking on her cell phone to a friend while the business phone kept ringing in background. WHEN SHE FINALLY GOT TO US, SHE FIRST SAID WE WERE LATE! Then she said we had to check in on line...We didn't have our phones with us, and she was unable to help. Then a man came in and took over. He had us checked in and on our way in a few minutes. All employees need to know how to check in and out trucks!Stephen R.
I had a 10ft truck reserved a day in advance and when I got there on the day they did not have that truck therefore I had to get a bigger truck that I really didn't need and I had to pay extra I don't think that's fair I initially asked for a 10ft truck I shouldn't have to pay for a 15-footerMelvin D.
Everything went smoothly both with the pick up and drop off of the vehicle. Vehicle was easy to drive and the safety features were appreciated .Karen T.
First off, do not offer products that you do not have. I rented a utility dolly, was charged for a utility dolly, and received a standard dolly. When I asked about it I was told we would just have to eat the 3 additional dollars on the dolly because they wouldnt refund it. Then upon returning the uhaul they told me I needed to put a few bucks in it for gas when it was on a full tank. They didnt even check it. Honestly I'm a little perturbed by it all. And when I received my receipt 4 hours later via email, it states I was charged 10 dollars for mileage yet I was offered .99 a mile and only drove 7 miles. I have pictures of the mileage before and after. Honestly, next time I'll rent from menards or home depot instead. I get it's only a few dollars but it's the principle of the matter now.Torben M.
The staff was friendly and I was glad there was availability without much notice.lydia S.
Srv was great!Ernie B.
I recommend that they Use Clorox wipes to wipe the steering wheel and seats they were filthy dirty. Other than that the service was excellentMigdalia D.
Truck interior had light smell of tobacco smoke.Jerry W.
Tener un poco mas de Limpieza la camioneta que rrente esta va sucia y olia mucho a sigarroLUIS U.
Great kind people!Thumbs ?! ups!Truck was clean &readyDaineira M.
Help us better understand the actual cost. Stop with the hidden fees.Keshia H.
Both rear tire pressure was low I was informed that I could pay for air or drive as isBernice M.
It was a great experience. The owners were very friendly. I would recommend this location.Christabel D.
It was easy to pick up and return the truck. Although Chicago Speedee Movers did not show up.Christabel D.
I was given a price but when returned paid $22.00 more & windshield was cracked & we we were not informed. We had to bring to lessons attention.KATHY T.