I was overcharge for milage for my mileage
Dexter R
Jonestown Country Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Jonestown, TX 78645
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Gas station clerk could not tell me a yes or a no when asking if I was in the right place to pickup a UHaul. Clerk asked if I could wait 5 minutes for someone to show up, ended up waiting 20 minutes. Severe lack of communication when getting the truck ready/ signing in. I had to take a picture of the manager's phone with my phone to recieve my contract (which displayed inaccurate numbers for my charges and total). The truck was jumpy and sounded like it was screaming out in pain every time it had to accelerate. The needle on the gas meter stayed put after filling the tank... untill revving the engine over and over again. overall very unsettling.
Joshua FUnfortunately, this location isn’t well prepared as a pick up location, with no equipment or supplies available at the location. I was told they didn’t have the dolly I requested, and that there was no way they could provide any additional assistance with getting one. There was also a language barrier and confusion when I arrived for my appointment; only to find out the person that can handle the check out wasn’t there. While they were apologetic and ultimately were able to check out the truck, it wasn’t in the best condition once I was provided with a key. It wasn’t fueled up, had warning lights, and was dirty inside and out. This delayed my travel by an hour, and delayed the move by about 2 hours as a result. I was forced to go and buy a dolly, which drove the cost of fuel and equipment up since I had to travel out of my way to get one.
Samuel R