They never answered the phone when I tried to call the day before my pick up.
David W.Moving Truck Rental in Kalamazoo, MI at U-Haul Moving & Storage of Kalamazoo
1004 Portage
Kalamazoo,
MI
49001
(2 1/2 Mi N Of I-94)
(2 1/2 Mi N Of I-94)
Services dans cet établissement :
Pour nous contacter
1004 PortageKalamazoo, MI 49001
(2 1/2 Mi N Of I-94)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kalamazoo, MI 49001
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The UHUAL worker that set me up was amazing. He was filling in from Grand Rapids and was A+.
troy A.- Rating:
- 5.0
They are doing nice job!
Somi Y.- Rating:
- 4.0
NA
THOMAS S.- Rating:
- 1.0
Customer service should be top priority. The store is short staffed & it took 9 days to resolve my issue. I am not pleased.
ALISHA EMILIA A.- Rating:
- 4.0
The agent was very pleasant and explained very well the terms
Tyrell L.- Rating:
- 5.0
This store needs to be better staffed. Meaning they seem to be short staffed.
Pamela B.- Rating:
- 5.0
Jasmine, who helped us connect and disconnect our uhaul trailer was awesome! I'm a novice when it comes to hauling a trailer and she did a wonderful job explaining everything. She was very friendly, patient, and helpful!
AMY MARIE S.- Rating:
- 5.0
Fast friendly. They gave all of the options. Easy pock up, easy drop off.
THOMAS GARY W.- Rating:
- 5.0
My experience with this UHaul location was excellent. Specifically, I'd like to highlight the exceptional customer service experience we had with Abby. Abby shared her home location is in the downtown Grand Rapids office, but was helping the Kalamazoo location that day. Abby was one of the most hard working people I have ever met - she was so knowledgeable and worked so hard to get us the right UHaul and trailer. She helped us put the new trailer hitch on the car and physically worked so hard. My family left that day and couldn't stop talking about how amazing she was and what a hard worker she is. I really hope she receives this feedback and gets some kind of accolades within the company. It's workers like her that a company wants to highlight and make sure to thank them - she was truly amazing.
Kathryn R.- Rating:
- 5.0
I had a great experience picking up our moving truck. I had Jasmine(sp?) help us with the rental, and she was very good and efficient. I would give her 5 stars alone for how nice she was and how quickly she got us on our way.
GARY STEPHEN K.- Rating:
- 2.0
Location seemed to be understaffed with exceptionally long wait times due to only two employees present to prep trucks and run the front desk. Might want to run a bit more than just a skeleton crew for better customer service. Employees were very polite and helpful, but seemed rushed and hassled due to this. Truck was clean and ran great.
Dorian G.- Rating:
- 5.0
When I got my bill I will go to the 1895 over the telephone and it's on the website. When I got charged it was increased by $10 which I don't understand what for I denied all extra coverage because we have insurance. I wasn't happy that from 1895 I went to 28 I thought that was Malone and we use it for a total of maybe two hours
James E.- Rating:
- 4.0
The manager was very nice and helpful
Sharel E.- Rating:
- 1.0
employees all over the place, one leaving for another job when theres a line of people and another just on the phone. SHADY. trying to complete orders on phone apps strayed customers away, not looking at truck logs to see previous damage to truck THATS BEEN MARKED as damaged and charging me for it! no walk around return trucks with customers and no return reciepts. shady. ghetto.
Justin B.- Rating:
- 5.0
N/A
Vincent M.- Rating:
- 5.0
Staff was very friendly and helpful
Lorelene M.- Rating:
- 3.0
The equipment was fine. This is the second time I have rented from this location when the staff who was supposed to open did not report to work on time. This time I had to wait 40 minutes before anyone showed up.
MARGARET INSKEEP M.- Rating:
- 5.0
The Staff here have always been so helpful and friendly. I really appreciate them. On a note to Uhaul. I wish you had an option of 6 hours unlimited miles for $49.00 insurance included. I'd jump on that verses renting from Home Depot or Menards. I do however love their stand up sprinter style vans and HD trucks with fold down sides.
Robert P.- Rating:
- 3.0
I was overcharged, had nothing but problems and did not receive any help or the plan I was told I was going to be on. I will not rent from Uhaul again. That store lies.
Cheryl M.- Rating:
- 3.0
Rent adequately prepared equipment. The saving grace in this situation was the employee I dealt with (man at 1004 Portage Rd., Kalamazoo, MI location on 4/12) who graciously offered to refund me some of the rental cost. The truck leaked considerably in multiple locations and had I not been able to unload the truck a day earlier than anticipated, much of my belongings would have been ruined.
Zachary Z.- Rating:
- 4.0
cost per mile seamed a little high.
Michaeleugene W.- Rating:
- 5.0
One if the vehicle hold down straps was in need of replacement. The service technician took the time to replace the strap.
David C.- Rating:
- 3.0
Instead of getting the 19.95 deal as advertised on the trucks, I was charged $90 for 1/2 day and 30 miles! Will never use or recommend Uhaul
JAY LYNN T.- Rating:
- 4.0
At 9:30 AM the Kalamazoo UHaul had only one person working... he was doing very well trying to serve everyone but many we waiting
William L.