The location was in a good location. We dropped off at night after hours. Easy drop off,clerk was very pleasant and helpful.
Diania Lint
Hasty Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hamilton, ON L8K1G6
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The key was not available for mobile pickup if i had arived before they opened i would have had to wait
BRENNAN WALKERThis was a horrible experience. It took us about 45minutes to get the keys for our truck. The person at the hasty market rental had no idea what they were doing and unable to give efficient help or any sort of communication or customer service. We got pretty upset as we were on a tight schedule. Perhaps this individual has not been fully trained. They kept trying to call someone to help and no answer so I had to call U-Haul main line and even after that we still were not given the keys. I then managed to get everything sorted on the app to get the rental and the individual STILL did not understand he could give me the keys even though the app said the truck had been 'dispatched'. Honestly I would like to request a discount for the nearly hour of time wasted and please please have the persons at these sites fully trained. I haven't had such a terrible experience in quite a long time.
James Hawkins