The high beam headlights were too dim and the windshield wipers were extremely squeaky. Customer agent was polite. This is our second time renting a uhaul and each time we were unable to get the 10ft truck that we has initially reserved and had to upgrade to a 15 ft truck. It may be beneficial to add more 10ft trucks to the overall fleet, since this seems to be a reoccurring issue for this company.
Elisabeth S
Pandosy Food Basket
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kelowna, BC V1Y1R9
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Waited over 30min to receive truck. Person in shop was friendly. But the truck itself wasn't checked or cleaned. It broke down several times after I left the parking spot. Made it to the enterprise location and they gave me a new truck.
Jasmin SAbsolutely horrible experience and I'm not going to waste my time typing any further. I will never use U-Haul again
gerry lMore knowledgeable staff
Jayden UThe employees here didn't not seem to know what they were doing. I had ordered a dolly with my truck, which I was charged for and it was not in the truck for me. The truck was parked between another vehicle and a dumpster which needed to be moved out of the way, did not receive any help from the employee.
David M