Everything went great. Your man was there and ready for me first thing Saturday morning. Truck was clean and in no need of any repair.Mike F.
Moving Truck Rental in Kent, OH at Kent Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kent, OH 44240
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 4h30 pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- 7/4/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kent, OH 44240
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I needed a van at last minute notice. It was a fast, convenient, and pleasant experience. Thank you!SHARON G.
Better app for after hrs drop off. The app kept saying I wasn't sharing my location which it was and I couldn't process the return I just dropped the keys in drop box and leftTIERRA D.
Great people, so helpful. I love dealing with Kent storage, it's a pleasure every time. Professional and very kind people. Thank you for everything.KATY R.
The ONLY thing they was a bit confusing was when we dropped off the truck after hours abd the receipt holder paper said we had to go into "My dashboard" and hit "Return my truck." Maybe because we were checked in by a person we didn't have that option and spent more time than we needed to returning it. (Not sure if us just putting the keys in the box was ok). In the end we did/called the next day to make sure we did right and everything worked out. Jackson at that location was AWESOME! Very professional and knowledgeable and helped us tremendously! Would definitely go back there if we ever needed Uhaul again!Ariane B J.
The employee is professional, attentive, knowledgeable and courteousKyra G.
I would have liked to have seen the vehicle cleared of snow and had a better sense of its preventive maintenance checks given that they knew I was taking the vehicle on a 300-400 mile journey. I view this as similar to a rental car agency where they show that to you prior to departure to give you a sense of safety and security. Recommend U-Haul do the same.MARKJ M.
Warn customers to close back door of truck slowlyYuval P.
Again a top notch operation and personnel. Your employees are wonderful assets for you.Cynthia M.
The person was extremely nice and helpful! A great return experience!Corri F.
I paid for a dolly and moving pads and they weren't in the truck when I picked it up for rental.Ashanti B.
Mobile phone pick up is just fine and convenient, however, this poor management from personnel on E17th caused a delay in our move and time is something you can not get back. Not to mention the liability sustained should I have had an accident and truck wasn't in my name. Not a happy customer.JENNIFER K.
Always great customer service, highly recommendSierra W.
Excellent customer service.LORNE C.
Greg at Kent storage was great and helpful. Very courteous and professional.Greg P.
The two young men working were very pleasant! My experience dealing with the Kent location was an A+!HEATHER C.
The back Cargo space had some dirt/rocks in it when I picked up. I had to clean it a little bit.Mingliang X.
Have a more convenient location when I have a reservation ahead of time. The convenient location I had to go to added an hour to the trip and about 30 miles. Terrible experienceKen M.
Easy check in process. No trouble scheduling and everything delivered as promised. Would use again and also recommend to others.Erin L.
This was a simple drop off and the gentleman that was working came out and took the truck and moved it for me to his lot there was nothing to it. I voiced my complaints to him and told him how unhappy I was with U-Haul and that was that.Kimberly R.
The truck was filthy. There was drink spilled in the cup holders and onto the floor, thick layer of dust on the dash. You would think with the prevalence of COVID the truck would have been disinfected between rentals. Very disappointed.David H.
Thank you!!CHRISTOPHER W.
Our original reservation was for the Ravenna location and the equipment was not at this location when we arrived. An email was sent to advise us the day before but why couldn't they have the trailer at Ravenna as we reserved? This caused a delay in our schedule . No fault of the Kent service- just disappointed with the logisticslinda C.
I originally made the appt. at the west main store for a 10' Van for 8AM. I had some unforseen problems and could not make the 8AM but at 8:27 I got a text saying appt. at 9AM. then at 9:33 got a text saying 10AM.I tried calling and was told by your automated voice that I had a 20 min. wait time. When I got to the west main store they gave my van up to someone else and had nothing else available. That's when they sent me to the Kent Storage for a cargo van.None of the texts said anything about cancelling my reservation. What makes the difference what time I pick the truck up, you are going to bill me the same amount. Very frustrating and disappointed in the west main service. They even lied and told me they texted me and called me. I have no missed calls or text mess. about a cancellation. Kent Storage *****West Main 0Jack G.