My initial experience traumatic. I did online sign up and was sent to ASAP Transport 15310 1st Ave Burie, Washington. (206-709-5658, 206-721-2900, 206-484 4345, 206-962-4507) They do not answer any of the numbers provided if you call or text. The address is like in an alley. The truck was there, did the online, but the lock would not open. We had men yelling at us to "Get the F**K out" as we tried to unlock the truck. Had to call on line, which was 25 min wait time, was transferred multiple times before we got anyone to assist us. It was traumatic. The men in the alley kept swearing at us and yelling, putting on loud music so we couldn't hear the phone. Being stuck in a filthy alley was nerve wrecking. When we were finally redirected to pick up a truck in 1407 Central Ave. Kent Washington, it was a totally different experience. The gentleman was very nice, helpful, had the truck immediately. The place was clean. The truck was clean and operational.
Location de camion de déménagement à Kent, WA chez Glacier West Self Storage Kent
Déménagement en provenance/direction de Kent, WA 98032? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Glacier West Self Storage Kent. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Glacier West Self Storage Kent
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Kent, WA.
Location de fourgonnettes et de camionnettes à Kent, WA
Les fourgonnettes et camionnettes de location U-Haul de Kent, WA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Kent, WA 98032. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Hello, I am writing to you almost one week after our rental, as I wanted to have a chance to minimize my anger and frustration. Let me attempt to discuss the problems we encountered with a one-day rental. I had reserved and paid for the rental on my Uhaul.com account, using my smartphone. It is a Samsung 10, so a very recent-vintage, powerful, reliable and reputable phone. My reservation and payment was taken without issue. I arrived at the Lake Oswego, OR location on SW McEwan Rd at 6:40am for my 6:30am rental time. I attempted to get our truck. At the time where I was asked to show my location, the website said it "could not locate me". My location was enabled on my phone and there was no issue on my phone's end. I called Customer Service. After a 15-minute hold, I spoke with a very pleasant person who likely asked me six different times if I weren't "sure" that my locations were allowed. I also was asked to walk the perimeter of the premises to "find coverage", even though I showed full coverage. I was then told that I needed to speak to a "technical support expert", and placed on hold for another 20 minutes. Meanwhile, my spouse attempted to get connected with his phone--the exact same make and model as my own--and was able to get the lock code to get the key to the truck. During the process, my spouse (who I had designated as the driver) sent a photo of his driver's license,Â the odometer on the truck, etc. What truly frustrates me is that, since photos were allowed as "evidence" for the rental, why no one let me take a photo of the location on McEwan so it could be verified! We got the truck, used it, then took it to the return location in Kent, WA. Again, my Samsung was not allowed access, but spouse's was. He followed the instructions given him on the website, which included using the padlock on the lift gate. We left it at the location long before the time it was due. The next day, I received a phone call from the owner of the storage facility in Kent, asking *me* for the combination to the padlock. He put forth that Uhaul told him to call us to get this info, and that they wouldn't release it! With immense discomfort, we gave him the combination. What happened??? If I were renting alone, and didn't have access to another phone, what would have happened? How could I have gotten the truck at the time I requested and prepaid? What on Earth happened so that a contractor of yours had to call and disturb a customer, putting them in the uncomfortable position of giving out information on an item they don't own? I am still smarting over the facts that I had to wait 1.5 hours to get our truck, then were put in a position of liability by giving information about *your* property. While most of me wants to say, "no harm, no foul", I do have an aspect that is frustrated about paying full price for a less-than-optimal experience. I would like to request a partial refund for my inconvenience, both on Sunday, 7/12 and Monday, 7/13. P
I got the truck with little to no gas. I filled it up and got screwed out of my gas. No one wants to have to stop and get gas multiple times in those big trucks.
I had ordered a hand truck and moving pads along with my truck rental. This was not included when I picked up the truck.
everything is excellent, maybe be bilingual, but still I think the staff is very friendly and helpful
It was great I will be a returning customer
The representative at the location was great. The mobile check in was not. At this particular location, cell and wifi service doesn't work well so it is nearly impossible to do mobile check in. We tried multiple times on three devices to do it and after 30 mins the representative said she would get it figured out herself so we wouldn't have to stay any longer. There needs to be other options for check-in in cases like this so the customer doesn't have to be charged extra or be inconvenienced.
I won't ever book online again. You had my reservations all messed up and the location got changed and I got several phone calls with people verifying the wrong drop off location and date. One called late in the evening And had the drop off location all wrong and I knew it was because of the online registration because the guy at the Kent location seemed to have all the right information. Over all equipment was great customer service was not.
Absolutely my BEST EVER experience to rent a Uhaul van. We were in and out, with the van, within 15 minutes. Additionally, the office was super clean with free coffee or water. Excellent customer service! I'll never rent from any other location. Big shout out to Laura Jo!
This location is far better than the average U-Haul location!
Yes front desk lady was very nice and helpful such a awesome first time experience
This location was excellent. Lara was friendly and made sure that I had the correct equipment for my move. She actually called me back the next day when I called to rent a cargo van and the facility was closed for the memorial day holiday. Excellent service. I would recommend this facility to anyone needing to rent vehicles or equipment for their move. Thanks Laura for great service!
Lady was very helpful.