The truck I wanted was not available. This is not acceptable. If I reserve a truck I expect you to have it. There was a truck the same size there but they said it was for local deliveries. That is not right! I had to drive 30 minutes to pick up a replacement then 30 minutes back. This is money out of my pocket and it is your fault. I should have been given a big discount but was not. When I went to the other location to pick up the smaller truck and trailer, I had to wait a long time. I will use a different trucking company next timeJeff E.
(U-Haul Neighborhood Dealer)
Pour nous contacter
Kerrville, TX 78028
- Mon–FriDe 9 h am à 6 h pm
- Retour client 24 heures
Services dans cet établissement :
One-Way and In-Town® Rentals in Kerrville, TX 78028
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Tie down ports were smaller than expected and appeared weak. I was concerned about using them and only secured the load to the outside ports which were larger. Also I ordered trailer with motorcycle chalk and was given standard trailer. When I raised my concern about the trailer to U Haul only option presented was to return trailer. No assistance in trying to find a replacement at another location was mentioned.JAMES L.
The owner was super nice and super helpful with all the questions I had and explaining things too me as while and the u-haul I got was perfect for what I needed it for so again thank you for everythingRobert R.
We had to drop our rentals off on a weekend 1/21/23. Our trip was an extremely long and tiring. I hope we get â€œgood marksâ€ as well.Johnny S.
The keys in the assigned lock box were for the wrong truck. No one was there (sign said â€œclosedâ€ despite arriving within normal business hours). The truck that key DID open was filthy inside. It was unlocked, too. The automated system had no option for this situation, so I had to call the help line and spend another 10 minutes or so getting the right keys. The truck I ended up with was clean inside and out.Andrew G.