Had to do reservation online because of the wait at pick up location. Customer service wasn't the best.
Tanisha D.
Ronalds Garage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kings Mountain, NC 28086
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Was charged more than told and I did 24/7 but had to wait until they opened to get my truck very disappointed
Lori F.I made this reservation over 2 weeks ago. I even called the day before the reservation to verify if they would have a 26 ft. truck, 24 moving blankets, and utility dolly. I was told yes by a Ryan. I never got a confirmation call from the dealer, which is what prompted me to call. I get there to pickup my truck and guess what? They only have a 10ft and 2 15ft trucks. The chick checking me in had no clue to what she was doing. It took 45 mins for her to complete my check-in. Then they only had 15 pads in the entire shop. My move took much longer than anticipated and my customer was pissed. I would never use this location and possibly Uhual again. Worst experience ever.
Ricco M.Make sure the reservation is made and not changed I had to drive and extra 45 mins to pickup my truck instead of where my reservation was made and if I didn't like it I could leave it but good luck finding a truck in a few hours and had to drop off 40 mins one way at drop off and was told that If I took to the original drop off it could cost me $1000s of dollars terrible customer service and beware using the reservation line because they waited until they had me to make changes and not tell me thank God I checked the drop off location before I took it Also waited 30 mins to talk to the customer service to be transferred and told the wait time was 50 mins so I used the chat but that took 30 mins to a person to come online and they could help either Terrible terrible service and experience
Sandra P.Truck pulled to right needed alignment not bad but could've been fixed
Matt G.