The lady told me i was late and that she had already removed all the equipment. I advised I had removed those at which point she told me “no you didn't†I showed her the modification I did before and magically she said oh now it shows up. She then told me how she hated uhaul and that they never train them properly when they update things. She said I wish they would just not be here. She then argued that I ordered an out of state truck and was moving out of state. I again showed her my order and she said oh it just updated in our system. This lady was very rude and condescending. I always use uhaul when I move but it will never be this location again!
WAYNE G.
Moving Truck Rental in Knoxville, TN at Car Works Of Knoxville
(Concessionnaire U-Haul dans le voisinage)
8527 Oak Ridge Hwy
Knoxville,
TN
37931
Pour nous contacter
8527 Oak Ridge HwyKnoxville, TN 37931
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Knoxville, TN 37931
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Awesome job by this place...Thanks
JOHN H.- Rating:
- 5.0
I was surprised that U-haul uses other facilities for renting which was new to me. I am grateful for the easy move and safe trip. Thank you!
Reyna M.- Rating:
- 5.0
Very easy to pick up and return
CHARLENE S.- Rating:
- 1.0
There was not adequate space to pull the truck and trailer onto the lot. I had to pull past the lot and park on the side of the road. It was pouring rain and I had to walk a considerable distance to the office. The office informed me that I needed to back the truck and trailer up and park it parallel to the road in front of two other trucks "without hitting the trucks". This was on a very busy and narrow road. I have the need to rent several more times in the near future and U-haul will not be a consideration.
David F.- Rating:
- 5.0
Great People to deal with
MARK B.- Rating:
- 1.0
I would avoid this location like the plague. The lady at the front was unbelievably rude and they did not help with the return at all. I had to back the trailer into a spot with the help of my wife. They did not bother checking the trailer or help unhooking it. Awful experience, stay far away.
DAVID V.- Rating:
- 2.0
Small parking area. Terrible location for a 26' truck.
BUFFY M.- Rating:
- 3.0
Dropped off the truck Sunday morning the 27th around 8am. I got the final receipt, saying it was returned at 4pm on the 28th and got charged an extra day
Brian F.- Rating:
- 2.0
Literally a JUNK YARD!!! The location was closed, if i indicated the time and date of return, the system should have let me know that the location was closed. There was no signage indicating what to do for a return when they are closed. Hopefully I am not liable if the trailer is stolen... it definitely looks like a sketchy place!
Derek F.- Rating:
- 1.0
They didn't want to get up. They wanted me to back it in and disconnect it without looking at it. I was shocked. Laziest, careless people I ever met.
PEGGY B.- Rating:
- 1.0
This location was poorly prepared and suffered from a complete lack of communication. They told me the truck may be late the day of our move, and said they would call us when it was in. We never received a call, and they would not answer the phone when we called them. I had to physically show up to ask where our truck was, and by that time we were 2 hours behind schedule. Because of the delay, we were unable to return the truck by 9AM the next day, but were within the 24 hour window allotted by UHaul. I called them an hour and a half before the truck was due in to let them know about the delay, and got an earful about how angry his customers would be- evidently he wanted me to bring the truck back an hour before the stated return time. This person never admitted fault and constantly blamed me for his problems. We will never recommend them to anyone, and it made our move significantly more stressful. We will be doing business elsewhere next time.
Jamie A.- Rating:
- 5.0
Excellent service and product.
Marvin C.- Rating:
- 3.0
Car Works of Knoxville is a little cramped and a little unsafe to pick up your truck due to its location right on Oak Ridge Hwy. I almost had to back out into on-coming traffic to get my truck out from the lot. Suggestion: Always make sure that the trucks have been backed in their lots that way the customer can pull out forward and is not having to back out onto a busy highway.
Bert M.- Rating:
- 1.0
Would never go back. Was forced to back trailer into location with tow vehicle blocking traffic on a busy state highway. Again NO support. The trailer was fine and serviceable.
Walter R.- Rating:
- 4.0
Advise all Karns market customers to use Car Works as Karns market pick was less than acceptable. Car Works pick up and drop off was excellent!
John M.- Rating:
- 4.0
Nothing. Everything was easy and very helpful.
Shane F.- Rating:
- 3.0
The yard was crowded with junk cars or cars needing repairs. Trucks were parked too close to the road. The agent was very helpful.
Donald E.- Rating:
- 5.0
5x9 trailer with ramp availability as well as a pickup truck.
Maurice P.- Rating:
- 4.0
Stop letting convenience stores manager rentals and returns.
Keith B.- Rating:
- 5.0
Chris and his crew always provide excellent service!
Michael B.- Rating:
- 5.0
hey took care of our needs and didn't try to oversell us like other places highly recommend them and will use them again
CHRIS H.- Rating:
- 5.0
Great to work with. Always willing to go the extra mile for customers.
mike B.- Rating:
- 5.0
Professional as usual!
Michael B.- Rating:
- 1.0
Problem wasn't so much location as UHaul. I picked up after hours and everything went wrong. UHaul app kept saying I was at right location then said I was at wrong location after I located the truck. Wouldn't upload pics half the time. Wrong combination to get the key. Had to call for assistance which put me on hold for 45 minutes. Still had problems uploading info and all they could say was the system was very busy. Took a total of 2 1/2 hours to just get the truck checked out. If I wasn't on a moving timeline they could've took the truck and shoved it where the sun doesn't shine.
Brad H.