Trailer was not initially available. When ask if trailer would not be provided before the location closed for that day, received evasive responses.Steve G.
Moving Truck Rental in Laceys Spring, AL at iStorage Lacey
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Laceys Spring, AL 35754
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 5h30 pm
- Sam : 10h30 am à 4h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Laceys Spring, AL 35754
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I made the reservation for pick up at a different location. I was not contacted until the day before I was to pick it up that the pickup location had changed.Eric B.
I arrived close to noon, and there was no one in the office; there was a sign that said "gone to bank be back shortly". I waited almost half an hour, then left. I took pictures of the mileage and the truck and transport in case there might be issues. Fortunately none, but a business that is not staffed during business hours should not be a U-Haul dealer.Jeremy S.
Was sent to the wrong address through the Uhaul app originally. This particular location was great but was disappointed that Uhaul gave a different address then where the uhaul actually wasZachary B.
The auto trailer was difficult to retrieve due to the cramped storage area, and the site only had one attendee who was unable to assist me with hooking up or removing the auto trailer from the gated area.Erich S.
An AFM is needed for the area.Alan S.
Mrs. Leeann Williams was a great help and made everything go very smoothly! Would rent from here again!John Y.
Sarah was the greatest. She made the entire easy. There is nothing to improve.Yolanda W.
I could of taken to two other places in south Huntsville that would of been much more convenient for me one a half mile from my destination, which I found after I dropped off the trailer.ROBERT L.
Great staff, very fast service. ThanksTimothy G.
Sarah was helpful, courteous and professional, no need for improvement here.ROBERT P.
Locations were fine but my experience with uhaul was terrible. I went through 3 customer service reps and wasted over an hour trying to register that I had picked up the uhaul. They made me take it back to the CLOSED location while they fixed the problem. Very frustrating.Jeannie J.
Not enough parking. Person working at the store helped me even though she was closed for a meeting.Michael C.
It went smooth except having to change trailer after hooking up because a light was out.Allison D.
The process was Fast N Easy and Sarah completely made us feel welcome and appreciated.James G.
I had to unhook and park the trailer myselfMichael H.
Nothing at allSamantha P.
The checkout process took longer than it should have due to â€œsystem issuesâ€, but overall satisfied.David P.
The only thing I will say is it would be helpful if the person checking in trailers had more knowledge on disconnecting. She was new so based on her knowledge she was excellent. Very friendlyAmy C.
Give a fuel credit when the truck is returned with more fuel than what it was checked out with.Bradley R.
They charge extra fee for gas without proof while I had the proof that I dropped the truck with the required gas.Marcelo S.
The lady at this location was very nice and easy to work with.Karen C.
The trailer was dirty, and had dark looking stains on the right rear part of the trailer. I had to sweep it out, and I tried to get some of the black stains off before using it.I made the mistake of telling the rental person I was planning on loading things at my house at New Hope and taking them to my son at Union Springs, and he was loading more things in the trailer at Union Springs, and taking it to Chickasaw Alabama. That resulted in me having to rent the trailer, and turn it in at Tuskegee, AL, and my son having to rent it there, and turn it in at Chickasaw, AL, which wound up costing about twice as much for the move. I suggest making it where you can list and alternate driver, and towing vehicle, so that you don't have to go to so much trouble, and expense, to do what we did.John B.
The truck that I reserved was not at this site so they had to find me a different size truck.Matt M.
The person who runs iStorage at Lacey's Spring is excellent. She was covered up with customers but was always very professional and helpful. She did a great job.Charles M.