Manager on the defensive when asked questions....didn't tell us when the store closed which was at 6 pm. Came at about 6:07. The door was locked. I was not told I needed to drop the keys in the slot at the door. If you haven't rented a truck before, how would you know these things. Gas was suppose to be at 1/2 a tank and it was at 1/4. Windshield was dirty with debris from trees. Truck was dirty on the outside. Pictures didn't indicate there was actual damage to the body. Not a good experience.Rhonda D.
Moving Truck Rental in Laguna Hills, CA at EZ Tech Wireless LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Laguna Hills, CA 92653
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 4h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/20/2021 - 5/3/2021: Fermé
One-Way and In-Town Local Rentals in Laguna Hills, CA 92653
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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awful experience in general.Tinea L.
The checkout process could have reminded me of my lock box and code when closing the transaction. Also, the blacker pocket was open but was not asked to verify, and take a picture, the dolly or the blankets. Otherwise, I really like the online process or ordering, picking up and dropping off when I need to. Thanks!Adrian M.
If you people charge 20 dollars for after hours return do you think I would even rent from you guys again nope . It would be nice at least if you let us know ðŸ˜¡ðŸ˜¡ðŸ˜¡Maribel R.
The furniture pads ordered were not within the truck.Robert S.
Truck steering wheel wobbled horribly. Forgot to include a dolly I prepaid for. The location is beyond confusing. Felt like a scavenger hunt. Then I on site check in was awful. Wasted 30 minutes trying to leave.Nicholas M.
Better directions to location.John T.
The address was very vague. Finding the store through Google or was not exact and very misleading. Once found the store, could not find location of parked vehicles. There were no directions on the window panels. There should be a live assistant at some central office that can help and direct lost customers.SHAHPOUR Z.
Interior was clean but exterior needed a wash. Hard to see thru windshield and no fluid in wiper reservoirDiane F.
Truck never assigned through Uhaul app. Had to call someone to meet at store to check in. AC on truck did not work. Rough day driving 100 miles in 108 degree weatherStephen D.
Better instructions for picking up the vehicle after hoursCarolyn G.
The only issue was trying to find the UHAUL name on the store front. Other than that - It was excellent.Terence M.
Difficult to find trucks, no people present, didn't answer phone # posted on door and phone # in uhaul app is disconnected. Truck was dirty, especially windshield but wiper fluid empty. Hard to find lockbox, it was far away from the truck.Mark D.
I was charged for a dolly and moving blankets. I asked the guy when I picked it up and he lied and said it wasn't on the bill and I wasn't charged. U-Haul can fucking kick rocks. I'll never rent from ANY of your dealers. Fucking theivesKevin W.
The truck was falling apart filthy inside and outside couldn't see out the windshield inside was all sticky and dirty this was a horrible experience! I would never recommend and will actually share why not to use this location multiple times the average customer shares 10 times when they are upset, trust me my big mouth will share a billion times how horrible this this experience was!!!!!! I will be posting videos, photos of my time renting this truck. reviews on Yelp Google local guide and everywhere else I can my experience was beyond grevious!!!Amy C.
Always additional charges and then you have to go and call UHaul.Lawrence S.
The truck was dirty, the back of the truck had glass in it. There was no place to drop off the key on the back on the building where I picked up the key. Also, I rented it until 7pm, not knowing how long it would take me, I returned the truck at 4:30pm, 2 1/2 hours early and I think my bill should reflect that. Thank you.Howard G.
the man in the tech wireless was not wearing a mask. he had no blankets for us as requested and said we would get a refund. He did not do thatJuan Pablo C.
NO they didn't even bring the truck around we had to find it in the back lot.GENEVE N.
The bill is too high. THat was not told to us. Tsk. Not adviceableMharc Alan D.
Convenient location. Great service. My â€œgo toâ€ for moving trucks.Scott C.
The person that received my truck tricked me and did not give anything the day that I return it and he claimed I did it a later day to charge one more day of rent. I have called U-Haul and I'm still waiting on this resolution.GLADYS M.
I left one bag next to the driver's seat and this location charged me $20 for cleaning. The van was used only to move one piece of medical equipment. It was perfectly clean, other than the one bag. I want the $20 refunded to me and I will never use this location again.Paul D.
Open at an earlier hourClinton P.