It needs to be made clear to the customer that this location does NOT offer anything extra besides the truck. If you request a dolly, furniture pads, etc on your reservation, this location will not have those items and will not notify you in advance. I was left without important equipment at the last second. I made my reservation about 4 weeks in advance and even stoped in to this location several weeks in advance to make sure everything with my reservation was good to go. They did not inform me that they don't include these extra items even if they were a a part of your official reservation. I don't want this to happen to someone else who chooses to rent here as opposed to an official U-Haul location.
Olivia H.
Aim Mail Center 35
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Laguna Niguel, CA 92677
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- 4,0 - Cote moyenne des clients
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Very helpful, concerns and issues were addressed quickly. Will go there again if I need to. Very convenient.
Leesa B.Excellent service!!
ERIN R.