I was given inaccurate information upon picking up the truck. Very unprofessional and was in a rush to leave.SHARECA V.
Moving Truck Rental in Lake Charles, LA at Pitt Stop #2
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lake Charles, LA 70605
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Close down that uhaul rental place. The staff there has no clue what they are doing and the computer saves all information on credit cards and you can only use cash.Blake P.
Person i talked to was very rude, and acted like i was bothering him. I was told where to park trailer and that was it. After sevral minutes i went and asked if there was anything else i needed to do. I was informed that someone would be there shortly to check trailer. I waited 30 minutes before i went again and asked what i needed to do. I was then told that i could leave. The whole confrontation was confusing and i felt like i was a burdenCHRISTOPHER F.
Very nice hard working peopleCharles G.
Send your recipts the the right person. I have not and did not rent anything from you. Furthermore the customer to whom you did rent the equiment to is an ass. Might be a good idea to answer the phone number on the recipt as well. Just saying.Roy C.
Truck went into limp mode.... very frustrating but luckily it started and ran fine for the remaining 8 miles I needed it for after giving it a free minutes. Truck was extremely rough which I expect in a bigger truck but it was excessive at times. Didn't overheat in 2+ hr standstill traffic which was nice.Alex G.
It appears to be a husband and wife team running the business in a sketchy part of town. The man doesn't understand the Uhaul paperwork and the wife is not working on site. He has to call her and you have to give her your information, including your credit card, over the phone. This did not make me feel comfortable at all, especially on a one-way cross-country rental charging thousands of dollars to my credit card. I made the man re-do the paperwork becauase it wasn't signed properly and he didn't have the truck inspected and had not noted all the prior damage including scrapes, dents, scratches, etc., which could have left us liable for damages.LORI C.
People here are very helpful and approachable, good job for themEstrellita C.
Quick check out.Lester H.
I had several problems locating the equipment I had reserved and paid for. First reservation had to be changed to an alternate location, then upon calling the location the told me they didn't have the equipment. I had to call and get a different reservation at a location over an hour farther than what I needed to go. I was able to pick it up at that location and after that my experience was good.Tricia T.
I would not recommend this location. I was also supposed to rent a furniture dolly. When I got there they had no idea they were renting anything and they had no furniture dolly to go with the uhaul truck. They also charged me for the furniture dolly and an appliance dolly. I would not recommend this location.CHERI H.
I went to hwy 14 before this and the manager was extremely rude and unhelpfulmohsin K.
Maintain the building better. It was raining and water was coming into the building through the roof in the bathroom and inside the storage areaMARY W.
Be more organizef and have the equipment available. I ordered two appliance dollies w a strap and all she had was 1 4 wheeled flat dolly. She apologized for not having and she said that it was on my order, she was very friendly and helpful and the truck was clean and maintained.MAURA P.