Moving Truck Rental in Lake Forest, CA at U-Haul Moving & Storage of Lake Forest

189 évaluations

25290 Jeronimo Rd   Lake Forest, CA 92630

(949) 768-4681

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(949) 768-4681

25290 Jeronimo Rd
Lake Forest, CA 92630

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de camions

One-Way and In-Town Local Rentals in Lake Forest, CA 92630

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

Évaluations des clients

Average Customer Rating

189 évaluations

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Évaluation :
5

Love the new location. Much larger and clean. The old location was a run down wood shack essentially. This new facility is very roomy and looks very professional. Will continue using U-Haul and recommend to my friends.

JEFFERY A. 
Rating:
5.0

Excellent staff, easy and fast check in and return, hooked up and disconnected the trailer quickly and easily, but clearly made sure it was quite safely attached and he took a picture of the setup. Super easy. Thanks!

Brian F. 
Rating:
4.0

Nothing

JOHN A. 
Rating:
5.0

It's incredibly hard to get a hold of anyone on the phone.

NICOLE C. 
Rating:
1.0

First of all when you call this facility it goes to a voicemail anytime during business hours that says “we are very busy - call again another time, goodbye.” And then rings and rings and no-one picks up. I tried calling 4 times and got this over 2 days. Next, when I rented the van - I asked the general manager (Phillip) who assisted me with the rental how I could do an four drop. Phillip said to “go online and login and it would explain how to do that.” I returned my van 4 hours after I got it and the office was already closed so I tried to do a night drop. I couldn't log into my account however as it was saying my password or Userid were not valid. I didn't have access to my email to reset my password. So I walked around the side of the building after parking my van up front and saw a drop box on the wall. I tried to open the lid but it wouldn't open. I saw a lock on it with a combo and figured one needed to login online to get the combo and I couldn't do that. So I left with the key and planned on calling g the next day to explain. However, calling was no good as it went to the above voicemail and endless ringing. I live in laguna beach (16 miles from the Uhaul) and wasn't able to get over and drop the key off due to Mother's Day activities with family in Laguna. So I drove over there at 8:45am the next day to drop off the key. Phillip knew where the van was parked in front of their store and walked right over to it. Checked it out and then informed me he would be charging me for the additional days. I told him of my issues with returning and his response was “look it's easy to open the lock box” and he pushed open the top. I tried it again and realized it has a strong magnet on it and one really needs to push up hard to open it. I explained this to Phillip and he said “we can check to see if you attempted to login to your account and I'm willing to not charge you the extra days.” I then said that I did ask him before I left how to do a drop key and he just said “look that up online” and could have walked me out there and showed me the lockbox as no-one was behind me in line - or just simply said - “put the key in the lock box and note there is a magnet so it's a little hard to open.” Phillip then seemed to get annoyed at me for questioning his actions and said that I was now “yelling” at him and that he would not give me a refund of the extra days because I was yelling at him. He proceeded to walk inside the building and went back to his desk. I followed him and asked for his name while filming him as he didn't have a name tag on. All in all, I have rented from Uhaul for almost 3 decades and I have never ever had an experience like this one at this office. Will look at other options for rentals now. So suprised this person is a manager of a store.

GEOFFREY D. 
Rating:
5.0

The staff lady came out to my car to greet me with a smile and friendly hello. Made the trip most enjoyable. Thank you and well done Jeronimo U Haul!

John B. 
Rating:
5.0

Everything went perfect I can't find improvement

AARON B. 
Rating:
5.0

U-Haul installed my hitch and the electrical connection several years ago. The turn signal did not work and U-Haul fixed it on the spot for free even though the warranty was expired! Thanks.

VINCENT A. 
Rating:
5.0

The cabin was smelling from tobacco cigarette.

ROMULUS P. 
Rating:
5.0

Truck needs servicing it ran very rough when idling

RODERICK C. 
Rating:
5.0

Great crew no waiting

KAMBIZ S. 
Rating:
5.0

Fix the F#%*ing phone. I was trying to get in contact with the location but kept getting a message that they are having issues or they were busy. This lasted for the length of my rental. I spoke to the guy when I returned where I told him I have been trying to get in touch with u all and he then said OUR PHINES DONT WORK. I said that is lame. I should have called the corporate line and they would get the message to them. I said how would they do that. His reply was they'd call us. I said how would they do that if your PHONES DONT WORK. He then said by email. That's a good one by time they got the email it would be too late. Oh I also said I didn't want the hand truck or blankets. When I got home I saw they were attached inside. Stupid crap took over space I need to put my stuff I . Didn't want to get charged if I moved it. Tried calling to tell them but PHONES DIDNT WORK.

David B. 
Rating:
5.0

I'm a professional Mover. This place and the people ROCK!! My new place of doing Rental Truck business. Thank you all!😀

VICTOR C. 
Rating:
5.0

Nothing negative received a Outstanding service

ARTURO F. 
Rating:
5.0

Great customer service friendly folks on pick-up and return.

JOHN R. 
Rating:
5.0

Great customer service top notch location

Hugo L. 
Rating:
1.0

Returned appliance dolly same day. My husband wheeled it in and an employee told him to leave it and a few days Later - I get an email stating that it was not returned. I had to waste nearly 30 minutes calling and explaining to rude people that it was returned the same day. Very disappointing for a $10 dolly rental

CYNTHIA A. 
Rating:
1.0

I requested a pickup location 30 miles away. I also did not appreciate being given a vehicle with an empty tank of gas. The employees of the location also had a poor attitude in general.

Addison K. 
Rating:
5.0

Thanks for not charging me another $19.95 even though I was 45 mins late. Uhaul all the way!

Dylan H. 
Rating:
5.0

I love this new location

DIANNA T. 
Rating:
5.0

Best uhaul I have rented from.

PATRICK C. 
Rating:
5.0

Gas tank was empty. I immediately had to fill it up. I was given a credit but it did add some stress to the move.

Tom D. 
Rating:
1.0

can't get the final bill from these guys they are to busy to follow up with paperwork

KENNETH W. 
Rating:
5.0

My Experience with this U-Haul location was very good however the after hours return process took forever because It kept wanting more and more things and asking questions and after a long hard day of moving the last thing you wanna do is answer a million questions and take pictures and reanswer the same questions over and over and over again so my only complaint is the after hours return process

GIGI G. 
Rating:
5.0

Nothing really

SAYED H. 
No reviews have been submitted for this location.

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