Your web pick-up is the worst thing ever. Your android application is crap. Made me waste my one hour worth of time. Also, $20 after hour charges? Why? What's the difference? Why would you charge $20 for picking up the same truck after hours? Why don't you inform customers upfront? Uhaul is not anymore what it used to be. Fully unsatisfied.
Jatin P
Rock Lake Paint & Repair LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lake Mills, WI 53551
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- 3,5 - Cote moyenne des clients
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I purchased the dolly for $7 but it wasn't on the truck and when I went to finalize the bill I tried to dispute the charge but the app wouldn't let me continue if I disputed anything. So I would to be refunded $7. I have picture evidence of the dolly not being on the truck. I realize it's only $7 but it's the principle of the matter cause not having a dolly forced me to hand lift everything I intended to use the dolly for. Thanks
Adam FEverything is " Excellent" at this Uhaul dealer!! I have been using this Uhaul dealer for over 10 years every time I need to rent a truck or a trailer. And " every time" has been Excellent at this Uhaul dealer. I would recommend this Uhaul Dealer all of the time!! Very nice too.
Debbie DRather rude dealing with the people there. No help hooking up trailer.
Luther HThe after hours check out process was not working. We spent 10-15 minutes trying to get it to come up even after we had the application loaded, but it was just more sales ads - no place to check the vehicle back in. We were cold and tired and finally just gave up. We very much appreciated the last minute rental though when our other rental fell through.
JANET K