I reserved a flatbed truck online. I specifically chose no insurance and declined the 15 $collision insurance. Picked up truck without issue. Returned truck and bill had the 15 $coverage on it. I told the person at the counter and he tells me i agreed to it. This practice of adding things to the bill that customers didn't ask for is unacceptable. I now know to screen shot my reservation in the future if i have to use Uhaul again.DONTODD II C.
Moving Truck Rental in Lake Ronkonkoma, NY at Swap & Shop Pawn Shop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lake Ronkonkoma, NY 11779
(On route 25 1/8 mile east of Shop Rite)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lake Ronkonkoma, NY 11779
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Keep up the good work,JUANB R.
i told the representative i was paying cash before I even rented the truck and then he charged my credit card anyway AS WELL as I paid cash. Outrageous.Karin S.
The barcode outside the store was not working, suggest to send new barcode for contactlessJOSEPHSTEVEN B.
Easy thank u!Arthur H.
The gentleman that helped me was extremely helpful and courterous. Will definately work with againrobert O.
Easy to drop off the vehicle. It took literally less than a minuteSCOTT L.
Charge me way too much moneysalid K.
Great experience! Very helpful and knowledgeablemichael C.
Frank was helpful, patient, and generous. He helped me a lot and I would highly recommend all of my friends and family members to use this location to rent a Uhaul.Samantha B.
I originally booked on the App. When I reached the vendor I was told the key number was not posted. I have a reservation #. I had to do the whole process over again at the rental location. So the App gets no stars.Michael C.
Not ApplicableNader F.
Frank was very kind and friendly, and it was his demeanor that gave me no hesitation when I had to yet again order a U-Haul the very next day when I wasn't able to complete my project. I highly recommend him, and thank him for his service!Renata D.
Frank was nice enough but defiantly need some computer experience. The place was busy and he had no helpGeorge R.
There was a discrepancy about the blankets. I was told that this rental site doesn't rent blankets, but we must purchase them. Upon returning the truck without the blankets, I was told I had to return them. It was a big inconvenience as I had to drive back and forth, over 40 miles total.Donna B.
Fix YOUR system so it 'remembers' my information, so it doesnt have to be entered manually every time I rent a trailer from this location...which is quite frequently!Rene Q.
The photo of the front of the U-Haul did not match what the front of the actual U-Haul looked like. I updated it in the app when it asked for photo confirmation, but it just seemed a little sneaky to have a picture of a clean non-dented U-Haul when that was not the case. I'll still always use U-Haul though.Alina T.
The guys at the front counter were very unprofessional. They didn't review the roadside assistance, the insurance or even help me locate where the truck was in the lot. They just ran my credit card, handed me the key and said to look for an email. When I got the email to take pictures of the dents in the truck the timer had expired and I had no way of marking where the dents were. Also the truck and the car transporter weren't even at the same location! They told me about 24 hours before that they were at two different locations and one of them closed early and I wasn't able to pick it up until the next day. I had to leave work early to pick up. I'm very VERY upset with this. I'm never using Uhaul again.Devin B.
the only help we got from this location was "all I need is the keys"daniel R.
Truck was not clean and stunk like a horse farm..Terriable experienceDonald J.
Change nothing because there is nothing to improve. This is a good location to rent from.RENE' Q.
We had issues with the online reservation, and we aren't sure of where they started. When we arrived to pick up the van, there were two different reservations under two different names for our van, and there was insurance added to the total order which we initially declined online. The clerk couldn't remove the insurance or modify the order without a call to U-Haul, which took 30 minutes to correct.michael F.
To Whom It May Concern: The owner was very unprofessional and charged me for cleaning after I informed him that the truck was dirty before I left the facility. I will never use this location again and I would not recommend this location to anyone.Ernest H.
Nothing at this time.Very happy with the experience.joseph A.
i will be back to the same place every time i need the equipmentfikry H.