Location was dirty as soon as we arrived. Merchant was very hard to understand. But service was good!Jay T.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lakewood, CO 80214
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
By far one of the worst customer service experiences I have ever experienced. We arrived to pick up the Uhaul and were made to wait an hour to get it because the location failed to prepare the uhaul. We were told we would wait "3-5 minutes" for the Uhaul but that turned into an hour-long wait. When we got the Uhaul it was dirty in the cab with items left from the last renter. The back of the Uhaul had broken glass in it, blankets thrown everywhere and dollys laying on the ground. Also, the items I ordered ahead of time where not at the location as promised which made moving even more difficult. I usually use Uhaul for moves and was so disappointed in this experience and will be looking for other moving options moving forward.Hannah K.
I reserved a 15' truck but only got a 10 ft, the 15 foot hadn't been returned yet, but was still charged $29,95 and $1,09 mile as tho I had the 15 ft., instead of the rate for the 10 foot of $19,95 plus $0,79 mile. Now I have the hassle of trying to get a refund! NOT HAPPY AT ALL 郎Martha H.
Truck was trashed and very little fuel.Richard A.
I found out that they gave me the wrong truck when I went to return it. The truck box was filthy with trash on the floor, it had not been swept out. The truck had less than 3/8 a tank of fuel whereas my contract reflected 1/2. I paid for a dolly and they did not have any. They referred me to another U-Haul location down the road to get a dolly, but that location was closed. I immediately called customer service about the missing dolly. They said that I would receive a refund and my account noted...neither of which happened. Finally, worst of all, the truck had a check engine light on. Absolutely terrible customer experience from both the pick up location and customer service who flat out lied to me about being refunded for the dolly.Jeremy R.