Cannot even begin to explain my horrible experience. The guy renting out the truck obviously knew nothing about it. Couldn't get the trailer off of it that wasn't supposed to be on it. I got 2 mins down the road and the trailer fell off and was dragging by chains. No one could come help me from uhaul. My friend finally came and helped me. They made me drive it all the way to another uhaul to get the trailer taken off. Mind you, this is after I showed up at 8:30 for a reservation I had made at 8:30 to a location that did not open until 9. Got there and waited and they said they didn't have a truck for me. Uhaul said they â€œdidn't know who they called last nightâ€. So I went to 3 locations nowhere near my house to get a faulty truck. Whoever returned it threw all their blankets and dollies in the back and it was never cleaned. It took me about 5 hours to do a move that should have taken an hour and a half. Had to pay the movers for all that time too. Uhaul gave me the truck for free but what a waste of time and money.
Location de camion de déménagement à Lakewood, CO chez Food Stop
Déménagement en provenance/direction de Lakewood, CO 80214? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Food Stop. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Food Stop
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Lakewood, CO.
Location de fourgonnettes et de camionnettes à Lakewood, CO
Les fourgonnettes et camionnettes de location U-Haul de Lakewood, CO sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Lakewood, CO 80214. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
I never received the dolly or furniture pads I rented and could not get ahold of anyone. I emailed as such but never got a response and looks like was still charged for them
Very vague answers to questions and not very much space to leave a large moving truck.
Battery died..no reason
Truck was very clean. Very good experience with check in and checkout. Employees were friendly and helpful. Had a bad experience with Arvada location this morning canceled rental there and came here. What a difference !
This rental cost me more than a larger truck for more time from another location. This makes no sense. I also had to clean the truck off myself and was unable to call him because the phone went to a fax line.
The guy working at the gas station couldn't answer any of my questions about the UHaul. Didn't do a walk around with us and we were an inconvenience to him. Every time one of his customers walked in for the gas station we were pushed to the side and then he would come back to us. It was ridiculous!
They had computer issues.... and there was definitely a language barrier
stop doing business with this gas station
Love the online communication it's very easy to use
Drop off location was terrible. Store clerk had no idea what was going on, could not print a receipt.
The gas station attendant had no idea what he was doing. He also knew it- he asked us to come back an hour later when his partner was back but we said no because we don't live close (the pickup location was 60+ miles away from our house). He didn't even get my ID. He told us we could return it with "3/8 to 7/8" tank (only to find out when we returned it at 1/2 tank that we got charged because it wasn't at 3/4 tank). It was in a sketchy part of town.
I scheduled my pickup for a 15ft truck about a week in advance for this place and for 24/7. My pickup time was scheduled for 7:00AM, and I didn't receive my truck until almost 9:00AM. I also ordered blankets I didn't get from this place. Overall it made me never want to move with U-haul again.
Holy god... these guys have no idea what they're doing. Only one uhaul in the lot.. and it was mine. Check in and return was painfully slow, unorganized, and unprofessional.
Would recommend this location to anyone... Thanks again
I was not pleased with me having to go to three locations to get uhaul the first reservation I have they didn't take cash so I walked three miles to another location to be denied a truck finally I walk another mile or so to another location which I finally got a truck this location was very helpful Thanks food stop
the vehicle was well maintained but did have some broken glass in the cargo area that was not swept out by the previous renter
If it weren't for the TM Steve Schlegel we would not have been able to move on time. I really appreciate his assistance and professionalism. The owners/operators of this location were not very customer oriented and on top of it all, they refused to assist us with the truck. When we went outside to get it ourselves (by their direction) the truck was on a flat. Which was when I contacted the manager Steve back. He quickly adjusted our order - in all it took 3.5 hrs or so to complete but the manager was very professional and rectified the situation.
I originally reserved a 20' truck from the Arvada location but was notified the night before that I would have to go to the Lakewood location, this increased my fuel cost and milage cost. When I arrived at the Lakewood location the 20' truck that I reserved was not available. I was given a 15' truck further increasing my fuel cost and mileage because multiple trips were needed. My move was from an Arvada home to an Arvada home. Having to travel to Lakewood was frustrating. All around I was extremely disappointed with the customer service and quality of truck I was given. My experience with U-Haul added more stress to an already stressful moving experience.
Very nice gentleman at the Food Stop, but there was no help with the equipment, the inside of the truck cab needed cleaning, and the car trailer needed some sledgehammer work to correct some previous damage prior to loading my car. MOST ANNOYING OF ALL!!!!!!! We set up the pick-up at another full-service Uhaul location close to our home, and then Uhaul changed the pickup. luckily, I had cancelled the help, or they would have been standing around for an hour while I went to the new pick-up location and waited for the guy to check us out between selling gas, cigarettes, and lottery tickets to every customer that came into the shop after us. A disrespectful waste of our time, and VERY poor policy on the part of Uhaul. There should be a way to stipulate the pick-up location, and leave it up to Uhaul to get equipment to the right place.
I had to clean out the pee and soft drink spilled, along with broken glass. The guy didn't give me any copies of my rental. He didn't know how to properly check me in. I had to call the main office to have them walk him through it. then he tried to give me a trail with really bad tires and told me to buy new one if the go flat. I didn't get a pig tail for lights. I could go on and on. He was nice to his scratch off lotto customers.
The gas station owners added the SafeMove coverage after I declined it and charged me an extra day. I brought this to there attention and they told me there is nothing they can do and I must contact uhaul directly for a refund. They also tried to first tell me that the safemove coverage is mandatory, which is a lie. I have now been on hold for 20 minutes and haven't talked to a person yet. Very very disappointed and was overcharged more than $50.
Get rid of the new policies about taking pictures of the location when you drop off the truck. Also, offer ALL possible locations online for rental returns. We only were give a few, and none of them were the location closest to our home. Although the staff at the pick up location said we could return to ANY location, that was not the case. It was a hassle from beginning to end. We are DONE with UHaul!!!
I reserved a 20 foot truck three weeks in advance of my move. When I can to pick it up I was told there were no 20 foot trucks available anywhere close to my location. Whats the point of reserving if your not going to get what you reserved. It cost me additional $506.00 which I plan on speaking with my attorney about. A $50.00 credit in NO WAY COMPENSATES FOR A $506.00 BILL BECAUSE YOU GUYS COULD NOT DO YOUR JOB ON RESERVATIONS. I will never ever use your services again EVER the man that gave me the truck was very nice no beaf with him but you guys suck AND i THINK MY attorney Andy Cameron WILL AGREE. thanks FOR NOTHING! BUT A BILL, I lost over 5K in my Mothers Antiques just because you guys couldn't do your job.
Dude was real helpful, thanks!
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