The owner in Laurens where truck was picked up was out of town but helpful in getting me through what was the worst experience ever. In all, I talked with 5 different people before getting to drive away after 1 hour & 20 minutes! Nothing should be this hard! The 1st person I talked to had very little she could have done so I was switched to a guy that said the truck I was to rent had to be brought back to the same location. That's not what I signed up for. He said he was finding another location for me to get another truck. He switched me to â€œreservationsâ€. The 3rd said I needed to talk to the owner where I was. He was closedâ€¦out of town. I told her this!! So, she called his number anyway & an answering machine came on & she wasn't on the line any longer. So I called the owner on his cell & he gave me a person in Greenwood to call. This guy did help with getting a code & getting the back open to get the ignition key. He said that the man was not right about the 2-way, that I could leave in Greenville. We only drove the truck about 45 miles but ended up being one of the worst afternoons of my life. I'm still mad about it today!!! There needs to be more qualified & knowledgeable people when calling 800-Go-Uhaul. There was definitely not any yesterday! I will think LONG & HARD before renting another vehicle and/or recommending your company.Cheryl K.
Moving Truck Rental in Laurens, SC at C&W Equipment & Auction Sales
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Laurens, SC 29360
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Better Communicationjoseph W.
First u pay me to westing my time. Then u improve for next customerNILESHKUMAR P.
Very professional and customer focusedJim S.
I can't think of anythingTimothy D.
It was hard to get in contact with the guy in charge of Uhaul. More contact info would be helpful.SETH W.
very nice gentleman took care of us. Talked with him on phone days earlier and he got the truck in for me. easy to get in and out.Very nice personality..helpfulRita Trent L.
Bigger signs or more direction for key drop off. Difficult to find when dropping off at night.Darrell M.
Mr. Campbell and the rest of the staff were communicative, timely, and extremely helpful!jacqueline C.
Make sure the key is located where it is supposed to be located instead of being hidden in some random spot on the truck. The online app said the key would be in the left corner of mom's attic, and after an exhaustive 20 minute search, the key was found hidden behind a rail as far away from miles attic as it could be.Regina E.
I have used U-Haul and the U-Haul service at this location numerous times over many years. The truck I was rented yesterday was the worst ride I've ever experienced. That truck needs to be either â€œput out to pastureâ€ or put out of its misery.Cassie H.
Great customer care experience ever JC had the greatest personality I felt I had known him my entire life.Mattie H.
Great Experience with this U-Haul dealer... World Class Customer Service.Jimmy C.
The pick up location was excellent with great customer service. Jerry Campbell went out of his way to ensure we got the size we needed and everything was in working order before we rented. I couldn't have asked for better customer service. It was a pleasant experience.julie R.
Don't bill another customer for trash and dirt that was left from other recent rental sSharel S.
Easy to deal with and had me on My way quickJoseph C.
Thank you for use of the truck.Terita G.
I had to be directed to 3 different locations before I was able to find one that was open. I started at 7am and finally got a truck at 3rd location at 10am.Alexander K.
Super experience!Teresa A.
the internet was slow and there where wipe site errorsPhilip A.
Owner was really nice got us in and out!Cynthia M B.
Customer service was great. The owner went out of his way to make my move easier . I would use this location again and recommend it for anyone who is in the area of Lauren's countyMELODY Y.
I will continue to do business with C & W in the future. The owner was very helpful with my needs of renting the u-haul trailer.kelly J.
Very good experience.TERRY H.