the inside was dirty i had to clean the windows and wash the dashboard and seats and floor mats and doors . i think due to covid it should have been sanitized but was not the store operator was excellent , very helpfulJANM H.
Moving Truck Rental in Leamington, ON at Petro Canada
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Leamington, ON N8H3A4
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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I arrived at this location to drop off my truck and trailer. The owner of the station proceeded to tell me that I had to drop the trailer off on one side of his "yard," and to drop the truck on the other side of his property. When I was unable to back the trailer into the spot he wanted, he told me that we would have to unhook the trailer and push the trailer into position. When that was complete, I went back into the PetroCanada store. He then asked me if I was returning the 2 utility dollies and one furniture dolly and the 36 furniture pads. When I told him yes, he asked if the furniture pads were in bags of 6 pads per bag. I told him that I never received the pads in bags. He then proceeded to tell me that the pads needed to go into plastic bags that he provided me and that my daughter and I had to pack the pads into his bags. He then complained that I had changed the menu setting in the truck from miles to kilometers and he said that it took him "15 minutes to figure out how to change it back." He then mentioned that I had a number of problems on the road and that there was trailer damage. I told him that there was no trailer damage, but there had been a flat tire. He was just rude and lazy and I will not return to this location for any kind of UHaul need, provided that I ever use UHaul again.Christopher H.
Clerk was rather cold and unfriendly, try to have him improve his customer relations skills because there is another rental supplier in the same town. But other than that, everything was excellent. I have always had an excellent experience with U Haul!PAULJ C.
The van had not been swept out and had piles of decorative sand in it.PAUL M.
Inside had a stain on the wall but other than that I was satisfied. The guy was really nice, and patient as I was a wee bit late returning the rental. He didn't give me a hard time or anything at all. Much appreciated, thanks again.LAURA B.
Attendant was not happy to be there, was abrupt and standoffish. Always left the contract to serve others first. Was very rude when finding out his license was not renewed on time, we told him during this COVID shutdown we cannot renew. He also threw our cards back to us. I will not pick up a vehicle there again. Horrible service.JONATHANMAITLAND C.
The attendant did come out just to check the lights and the hook up after the fact...The unit I picked up had a issue that wasn't apparent until I prepared to load mt vehicle. The last person that used it loaded the front right hand strap that's used to wrap around and secure the vehicle improperly and then tightened it up far past the point it should have went so it was nearly impossible to free it and rewind it properly. It took 2 men and about 1 1/2 hrs to free it up and fit it properly. This was after the pick up point was changed to a town 2.5 hrs away (round trip). Once I repaired the strap issue and loaded my car the unit preformed very well for the 1000 km trip. Note I made sure the straps were properly stored for the next person. U Haul provides a excellent service for the public and I;m glad your there.... John SullivanJOHNL S.
Keep up the good work and good employeesPAULARTHUR B.
The chains on the trailer were missing the rubber claspMonika C.
Very frustrated with uhaul. Location was ok. No question about uhaul's scam policies and fine print. Chose 23 hour rental and then they charged me an entire day for going over 25 minutes! Uhaul rips off the little guyJASON D.
Very Friendly staffDAVIDJR B.
You should make sure your vehicle has regular mechanical maintenance so the alternator doesn't die on your customer 3 hours after be rented. Instead of moving our items we had to d al with the truck blocking a road and I had to deal with roadside assistance in the freezing cold outside for 4 hours until it was as resolved. In the end it had to be towed away. It was an entire waste of my day and total inconvenience. Thankfully I had another vehicle with me so I wasn't alone through all this. But this is a dangerous situation to be in if your stranded someone alone in the cold. Oh and it also took me forever to get through to uhual roadside assistance being on hold. To start with.RANIAMAHER C.
Have the truck they are expecting to pick up be there.Ron H.
Customer service could use improvementsSUSANA J.
Pulled well, the ramp was good. Disliked square nut on hitch turned hard needs some oil maybe. I used a plastic zip tie to hold safety chains off the pavement. They are very long.EDWARDE R.
Staff not friendlyRICHARD K.
Awesome! No waiting timeOSCAR C.
3 x I said i didn't want insurance. It's on my bill, on my statement and my credit card.victoria E.
Everything was excellent, staff very friendly overall fantasticLarry S.
58 minutes late to return the trailer and I was charged another $67.50. Unacceptable as a businessman... Wouldn't ever recommend this location.Chris K.
Maybe they could turn down the TV show they like to watch, when they are trying to speak with customers. Also thanks for charging me for an additional day when I brought it back 10 minutes late, I would understand a late charge but not an entire days rental should have been charged. I did move all my stuff using the truck so I guess it could have been worse.NUNO M.
The store employee was horrible rude and argued with everything I told him. I Will drive to the next store for future rental.Julie T.
First it's very difficult to get through to uhaul and they dont followup. Last minute I rented the car trailer because no one could find one. Once rented and after one hour I could not load the car on the trailer as the ramps needed to be longer. I called the rental place for a refund and they refused. I would like my money back please and I'd I have to pay 10 to 20 percent charge, I'm on with that. Let me know what you can do ao I can change my opinion of uhaul. Thanksantonio B.
Smooth experienceHans K.
I had asked for the Kingsville location. I was re-directed to Leamington which I agreed to. But it cost us more money due to additional mileage. I would have thought since it was Uhaul that redirected us, we would not be charged for the mileage both ways to Leamington which was out of our way.Rolf R.