Would not recommend using this location. Scheduled the truck on a Thursday, for a Saturday 10 a.m. pickup. The person told me they'd be there with the keys - no one ever showed up nor answered any of my calls or messages left until the Monday AFTER I was supposed to pick up the truck. Had to drive 25 miles to another location to pick up a truck. Of course with the rental being based on mileage, the rental was much more than it would have been if the scheduled truck had worked out. I will not do business with this location again - and wouldn't recommend anyone else does either.angela M.
Moving Truck Rental in Lebanon, VA at Bypass Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lebanon, VA 24266
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 1h30 pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lebanon, VA 24266
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
not to friendlyPAULINE C.
Would rather not do buisness with again. There was no customer service rude and other words care not to repeat. Next time I will go out of my way to pick up or drop off somewhere else...Douglas M.
Super helpful! The neighbor friend of the front desk worker came by to install the tow unit and strap on my car. I appreciate the extra effort by the U-Haul family.Jon T.
Great experiencescott D.
There is a sticker on the speedometer (speed kills...) that covers speed 60-75. On interstate highways with speed limits of 70 and 65, I found it difficult to see my speed. Cruise control would be nice.Emily S.
I would recommend this company and will use it again.Gwin N.
One of the best. Will definitely recommend and will rent againRidwan A.
It was about 30 minutes after closing but the owner took the time to check me out personally. I appreciate the extra mile in customer service.Rick H.
I was suppose to have picked this truck up at 9:30 am in Richlands VA but was forced to have my son drive 1 and 1/2 hrs away to pick up a u haul. The u haul was not cleaned and I should not of had to put the same amount of gas back since my son had to drive 1 1/2 back to the storage unit in Grundy Va.Rhonda S.
People were slow and didn't know how to enter the information into the computer. He also called me and said he wanted to leave so I needed to get there earlier than the time reserved to get a vehicle at all. No cruise control or rampAnita H.
Nothing it was all good. An if I need a u haul again. I'll be back. Thank you so much.barbra H.
She went out of her way for us to make sure we got an affordable price. We couldn't afford to hire movers, so we decided to try U-Haul instead and it payed off big time! Very professional and very kind. Willing to help in any way she can and answered all of our questions, even though we showed up late. The professional courtesy that this wonderful woman showed us in unrivaled. 5 stars is not enough! We will use this facility again for all of our moving needs in the future.Melissa C.
The customer service at the Lebanon location was fantastic! I was very impressed with the knowledge and professionalism I was shown. I will definitely use and recommend them again.Cody I.
The staff were very pleasant and professional. They're helpfulness made my experience stress free. I would highly recommend them to anyone.Jamie G.
We were very pleased with the service.Mark W.
Service was excellent! Very kind and helpful lady at the officekieth H.
Ruby was excellent ! Would recommend to anyone !ALICE S.
The friendliness and helpfulness of the person that rented us the uhaul was very much appreciated and we would definitely use this location again if we need to rent a uhaul.johnny Y.
Update your entire computer program. It takes too long at all of your locations to complete a transaction. I've been to several and it's obvious.STEVEN G.
ruby was a pleasure to do business with really knew her paperwork and equipment and explained everything wellROBERT C.
First the Guy / Owner tried to charge me 59.95 for the truck and I told him it was 39.95 and 69cent each mile he said ok your right. The truck had a slight miss but when I loaded it. It had a bad misfire in the engine causing it to use a lot more gas. Light did not work in the back for loading. I had to wait till day light to finish loading. I reported the misfire don't know if he sent some poor soul down the road in that same truck or not. Not happy at all with this u haul move. Thanks GaryWoodruffRICK W.
Wish the trucks got better gas mileageBARBARA C.
Update the contracts saying if debit cards r used the money will be taken out that day instead of its in holding and tell owner of this location that the lady is very rude and needs to b updated on the rules of customers servicesAnna H.