The online check in / check out unfair. The tank was not at a half tank when I got it !!!! I took a picture !!! Then you say I didn't put enough gas in so online says I can add additional pictures so I went n got more gas by that time it would not let me add and it closed my account and you charged me. I have pictures before when I picked it up and after I got more gas!!! You charged me !!! That's not fair ! Also you said it was half full in the beginning then you sent another saying it wasn't half full . So confusing I've documented it all Yu need to figure it out! I would like my 15$ back you charged me unbelievableNick B.
Berkshire Trains & Vintage Toys
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lexington, KY 40503
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,5 - Cote moyenne des clients
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I felt my rental experience was simple and flawless. I had to move back pick up time a little no problem, truck was excellent, customer experience and uhaul employees at location on Rosemont Garden Lex KY were fantastic check out simple Thank youNick B.
Good jobTiM G.
The biggest improvement would be to take a look at the app. There were several things that could be improved. I was surprised at all the additional information that was asked for at the time of rental. Several of the items could have been taken care of when I made the reservation including uploading my drivers license. Additionally, while I appreciate the use of a passport as a second way of verifying who I am, you have to understand that people in the USA typically do not carry that with them. Had I known I may need it, I'd have brought it with me. The pick up portion of the app was slow and cumbersome. When it was all said and done, it took me almost 30 minutes to get the truck. I tried talking to an agent and that took at least 10 minutes to get a response.Nathan B.
Very unfriendly and cocky owner; one may say a smart*ssSavanna D.