When I went to this U Stor It in Lisle, I asked the man at the desk if I could please have five or ten minutes extra to bring it back. He adamantly refused that, telling me he would make no exceptions. His whole tone of voice was cold, uncaring, and showed no concern for my needs. At the very minimum, he could have just said something like, "I'm sorry, but I can't allow you more time," I will never, ever rent from a U-Haul store again. Quite a few years ago--about nine or ten,, I rented a moving truck from one of your U-Haul stores n Morton Grove, IL, and the man at the counter was even ruder than this man in Lisle Both men gave the impression that they could not care less about helping me., and they both gave me dirty trucks for my move. When I asked the guy in Morton Grove for a cleaner truck, he argued with me for five minutes, instead of just trying to help me find a cleaner truck. I will probably need to rent a truck sometime in the future a year or two from now; and I can assure you, I will never go back to any U Haul. Your management badly needs to do customer service training.
Location de camion de déménagement à Lisle, IL chez U Stor It Lisle
Déménagement en provenance/direction de Lisle, IL 60532? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U Stor It Lisle. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U Stor It Lisle
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Camionnette Petits déménagements -
Fourgonnette Petits déménagements -
Camion de 10 pi D'un studio à
un appartement avec 1 chambre -
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres -
Camion de 17 pi Maison ayant jusqu'à 2 chambres -
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres -
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Lisle, IL.
Location de fourgonnettes et de camionnettes à Lisle, IL
Les fourgonnettes et camionnettes de location U-Haul de Lisle, IL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Lisle, IL 60532. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
Caractéristiques
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Climatisation
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Only concern was when the location called the day before and said I only had a one day rental when I had a reservation for two days. They cleared it up so I got what I reserved. On site service (check out and check in) was good ... friendly and helpful.
While this particular location was very efficient and ready, the reality is I made a reservation at another location in another town. When I went to that other location they had no record of my reservation, nor did they have any trucks available for me to rent that day. That caused me to begin driving up and down Ogden Avenue looking for a U-Haul location to see if anybody had a truck available. This was not OK! It was about 20 minutes into my searching that I received a call from the location at 2100 Ogden Ave.. This panicked search was a waste of my time and a waste of my gas!
Great customer service, efficient, easy after hours drop off and the truck was spotless! Will gladly use your service the next time I need a moving truck!
The phone check-out/return procedure could have been a bit more streamlined.
U Haul was great place to go had many vehicles to chose from and the rates were much more reasonable than I ever expected. The people were really nice. Cool place to go and rent a vehicle I won't go back to the other places I went to I will stay with U Haul. Thanks
Super friendly and customer oriented outfit! Couldn't be more satisfied with today's rental which was my first from this location. Will be back.
Good website!
Everything was great!
Bravo!!!!!!
The truck was not clean when given to me. I have to swipe the floor so that I won't be charged for mess that other people made. I recommend employed to check and make sure inside the truck was clean before giving to customer.
Rental experience at this location was unbelievably horrible. The hygiene of the truck was obnoxious(dirty, sticky, smelly). Also, this place rips off customers by putting in the false information on the form. I took a picture of mileage I drove and the amount of gas in the tank. It wasn't full when I checked out the truck but the manager made me to pay for the gas that I didn't even use. I ended up paying an additional $20 on top of renting a truck for a couple of hours and driving less than 10 miles. Oh, he was going to charge me for two days of rent, and I had to confront him for that as well. Also, they are not even wearing a mask when working with customers. I love Uhaul, but this location should really get the consequences by losing customers.
SIMPLY THE BEST!!!!!!!!!!!
The actual uhaul van itself was very clean, well maintained, and drove fairly smooth. However, I was pretty disappointed to walk into the office and find that none of the employees were wearing masks (not when I picked up or dropped off). Also, the process for paying tolls is pretty inconvenient. Because of covid, none of the non-ipass toll lanes are functional, so you don't have a choice but to go through without paying or go through the ipass lane. They said I have to go onto the idot website and calculate the route and then make a payment........somehow? I probably would rather they total it and put it on my card later.
Everything about the location and vehicle was fine. The online vehicle pickup method was terrible. The User interface does not work well on a mobile device - pages wouldn't format properly, and selection boxes were too small. I'm 30, very capable of using my iPhone and it still took 15 minutes to get through the web application. I had 4 bars of service and pages were very slow to load. Also, the website asked for additional rental information like secondary contacts. When I submitted that information, a chat box popped up and an agent said he was working on approval. At no point in time was I notified that UHaul would be contacting those individuals- this should be in bold print or the agent have should notified me he'd be calling. Neither of my contacts were expecting a call and one of them who was with me at the time ignored the call. This was a poor experience and I will not be recommending that others use it.
Facility and Katie, the associate, were great! Truck was fine, but two tires were bald. So, scary.
Office employees should wear masks
Everything was great. The staff was helpful and courteous as well. Will rent from this location again.
NO MASK FOR EMPLOYESS. NO REQUIREMENT TO WER AMAST TALKING TO EMPLOYES INSIDE OF FACILITY
Staff members very friendly and informative
This place is great ... always professional and equipment is clean and ready to use... highly recommended
Everything was excellent as always... I've rented several times from here and it's always a great experience.
Only issue I encountered and it is not a big deal. I did the on-line check in where I was required to upload pictures of the front and back of my drives license. When I arrived at the location, they required my license so they could make a copy... Again, I didn't mind providing, but since I had already uploaded seems like a duplication of efforts. If they were just verifying it was me, I understand, but to make a copy after I uploaded images was just a little silly.
My Service prior to pick up at the Ustor It was awful, they were good. I was sent to location that was closed called support and my code was invalid so I had to change pickup locations and was given a cargo van not a truck like I requested.
The reservation system “expired†my. Reservation because i was an hour or so later picking up my truck. I made the earlier pickup specifically so if i got Off ny night shift job early it would be ready.... I then had to wait till 1000 to get another truck checked out. My reservation had a credit card attached—i was VERY unhappy about that. However, the one bright spot was the girl that helped me once they opened—she was very helpful.
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