Truck was clean inside, but came with some damages on the outside (i.e. loose key cylinder on the drivers side that looks like someone tried to strip the lock, lose wooden plank board on the inside of the uhaul in the cargo space). Also mobile pick up was extremely frustrating and the GPS could not access our location in the app, although trying several different methods and different phones. I hope this glitch is fixed in the app soon. We tried over and hour to check in and lost out on moving time. Will be my first and last time using mobile pickup, especially at this location. Upon return, location building had no lights and we had to return the truck completely in the dark. Did not feel safe and it was hard to take pictures of the truck afterwards without proper lightly.
Fredrick Turner
EHR Solutions
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lithia Springs, GA 30122
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Just make sure the gas amount is in there
Linda WalkerImprove app for check out had trouble with taking picture odometer. And also trying to put in numbers manually was an issue. Just charge flat fee and stop advertising 19,95 like it's a flat fee and then adding on mileage at an additional cost for local use. Then was charge for less than an inch not past the quarter mark on the gas.
Patrick BennettMake the process better with app and getting keys etc
SARAH HAWKINSPlease disregard my previous review. I was at the wrong location, that's why I couldn't find the uhaul key box. She called me to get it fixed. She was very helpful and understanding. Thank you.
JASMINE JAMES