My issue is not with the location at all, but with uhaul itself. I received a uhaul with the check engine light on after spending 2 hours on the phone with support trying to get the keys to the truck in the first place, because the app and website were malfunctioning. While on the phone with support, the man was really dismissive and didn't listen to what I was trying to explain, spoke over me, and talked down to me. Not an easy experience at all and it reminded me of why we said last time we moved that we weren't using uhaul again.
Megan Meeks
Complete Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Austell, GA 30168
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The steering wheel was a little off and shaking needs maintenance
LUIS SANTANAThe customer service was excellent! It was the most pleasant experience I've had at a Uhaul location!
Kelli Ann MorrisonThis location was fantastic! Super friendly, had our trailer in an easy to access location, though return was a touch rough but that as due to random semitruck parked on the side road by location But we made it work. I was more impressed with this authorized dealer than the full sized UHaul location in Douglasville, GA on Hwy 5 (who ended up sending us here!) Amazing service, would definitely rent from this location again.
Kelly GunsallusGive me what I asked for. If they don't have dollys don't wait until I check in to just not charge me for them. Let me know ahead of time so I don't waste time and miles on the truck looking for what you said you had in the first place.
Tory Taylor