The instructions for returning the vehicle said to park in the lot of *this address*, however this facility is entirely gated, closing at 4pm. My partner and I were confused about where to park the truck, we ended up leaving it in a parking lot next to this address (a different business). It seems misleading to label this a 24/7 facility if gates close at 4 pm.
Mark M
Storage Masters
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Little Egg Harbor Township, NJ 08087
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The owner was very helpful. He had me in the truck in minutes. Very friendly.
ANGELA LDon't ask for customer to back up trailer when returning rented unit.
Mark MThey need to improve the parking there wasn't any so when the employee came in they asked us to move our car so they could park in front of the building .we had to move our car to park next door at another business. No one was there when they opened at 10am we had to wait over 5 minutes to get there then had to wait for the computer to come up .Then when we returned the truck 30 minutes later they weren't there again we had to wait 15 minutes from them to get back . They had to move trucks around so we could get to the truck we rented. The employees were nice . But again you need to work on parking .
John Wgreat customer SERVICE!!! I was not Happy my Truck smelled of CIGARETTES!!! PLUS MY TRUCK COULD'VE BEEN WASHED!!!!
BRAD S