If I could use that dolly every time that would be awesome. Also I for sure would recommend you guys to anyone looking to rent. Merci!ADAM B.
Moving Truck Rental in Lombard, IL at Nuts & Volts Auto Repair
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lombard, IL 60148
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The app is a piece of junk. The pictures were from months ago with snow on the ground and I couldn't take new ones in the app.Aaron P.
1. The key was not in the lock box so I spent an hour trying to get the van despite an advance reservation. I still had to go inside. 2. The van seats had not been vacuumed or wiped out. It was filled with pet hair and sticky. 3 the service airbag sign stayed on throughout.Petrina J.
I love using this location. The customer service is superb! The bans are always clean too!Penta M.
Nothing, never have had a bad experience at Nuts & Volts Auto Repair! Great customer service!THERESA G.
Great Uhaul dealer! Helpful and professional.Matt F.
All was well and readyRoger R.
The people were very friendly and helpful. I will use them again. They were great.Henry L.
Even tough we had made a reservation with all our needs, as in hitch and trolley the man helping us said we hadn't ordered the hitch. He complained constantly about those in need of u-haul. He looked up our order and had to make the accommodations. My son was constantly polite even though our emotions ramped up. We drove away to realize the lower tail lights weren't working. The trailer was a piece of junk. We hurried the move to get the trailer back before closing time so that old man wouldn't accuse us of stealing any of the equipment. As a side note, the men working in the garage that helped were very kind, nice and helpful.MARGARET H.
The experience overall was terrible. Your app and website are horribly insufficient and resulted in me having to cancel, had to sit in hold a total of an hour between multiple calls, and I finally had to reschedule plans until the next day. Terrible terrible experience. Horrible. But not the fault of the pick up location. 100% a technical issue on uhaul. Your platform is terrible and unusable. You should have far more phone operators considering how terrible your online platform is. I had to sit on hold 20 minutes each day at least and the terrible online platform forced me to call three separate times. An hour on hold at least.ANTHONY R.
Nothing because it's a very clean, organized and great customer service.JAVIER F.
I did the self checkout. It seemed you be a smooth processZina M.
The gentleman that helped me was knowledgeable and very helpful.MARY A.
Yeah, I was put into a hurry for no reason at all!James S.
Trucks were parked very close together. Average driver may have an issue getting them out. Also, love the app check in and drop off with the following issues. Ask for pictures of DL and etc when first setting things up. Awkward walking around the parking lot doing this. With drop off, would have been nice to know ahead of time to get pics of inside cab and box before i parked the truck and had to pull it back out. Otherwise great experience and thankful it was available for a last minute need.Anthony F.
I never actually received my rental truck. The lock box was broken, and I could not get the key. There was another customer there having the same problem. I was not able to move that day. By the time I got off of the phone with a representative, there were no more trucks available in the area. Hopefully I will be reimbursed. The people at Nuts and Bolts were very nice when I called the next day. But I will never use U-Haul again. Very disappointed.RANDALL R.
Very helpful, good workersTHOMAS S.
This location had very friendly staff when i called to confirm my online reservation. The only issue was very tight parking of trucks. It was nice they offered no contact pick up and after hours drop off. I was able to pick up on a Sunday even though the facility was closed. I would suggest being very clear to contact uhaul ph number for any issues. I had a question about the truck and was unclear who to contact. Uhaul 800# answered and was very helpful.DELISE P.
Impressed with how smooth everything went!Trevor H.
Staff was super nice and the process was easyChristina V.
Recommend lubricating ratchet mechanisms as part of auto transport preparation.Kevin M.
2 things soured this experience for me: 1. I found out that I needed an alternate contact when I picked up the truck. It delayed the process and was very frustrating. The day before the pick up, I spoke to a CSR for awhile so that I would not have any delays. I downloaded the APP. I watched the videos, etc. there was no mention that I would need an alternate contact for. Any reason. I wish I would have know the day before. 2. As I intended to use the expressway for nearly 90% of the move of my daughter to her new condo, I had to use ALL local routes because the truck could barely go up to 55 MPH. This added a lot of time to my day and my daughters day For these reasons I would not rent again from U Haul - Vince ClementeVince C.
This location was great, quick friendly transaction. Uhaul on the other hand was sloppy, not helpful except for Humberto in scheduling.anthony O.
Staff was very friendly. Trailer was easy to get to and drop off.MARK H.