The self service wasn't working and I had to wait 20 mins while they called and set it up. The person who was in the office was amazing but your process wasn't working at all
MARY B
Rightspace Storage Londonderry
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Londonderry, NH 03053
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Location was excellent but the check-in process via the app was horrible. It took 25+ minutes to get checked in (including getting the key that was not where the app said it would be), which took away from my rental time. When trying to return the truck the app kept crashing and deleting the pictures I had taken. I eventually had to call customer service to finish the return. The check-out process took another 20 minutes, so of my 2 hour rental I spend 45+ minutes checking in and out.
Kati MThe location is convenient and easy to access. The office manager was very friendly and professional. The threshold to the main entrance is broken and is a potential tripping hazard.
Bob CA+ experience. Very understanding, kind and supportive regional manager. Top notch customer service and hospitality. Thank you for helping to turn a stressful situation like moving into an easy task.
Stacey FGood experience, maybe provide a little more information on getting the rental and then returning it since there is no representative to really assist and someone older might not be tech savvy enough to be able to pull this off. Otherwise, I thought it was a good experience.
Luigi T